Product Performance Manager

BOQ Group; Sydney; On-site; AUD 150,000 - 210,000; Full time

Benefits offered by this job

Flexible working arrangement

Discounted financial products

Salary packaging options

Paid parental leave

Additional annual leave purchase

Discounted private health insurance

Employee Assistance Program

Employee network groups

Pride in Diversity membership

Job summary

BOQ Group is seeking a Product Performance Manager to lead analytics for the retail deposit portfolio. You will deliver data-led insights on performance, pricing, and growth, collaborating with Product, Finance, Treasury, Risk, Distribution and Data teams to influence major business decisions.

You will translate complex data into actionable actions, build dashboards and models, and drive governance and continuous improvement in reporting and tooling to support profitable customer outcomes.

Qualifications

• Significant experience in product, portfolio, pricing or commercial analytics within financial services.
• Ability to translate complex data into actionable insights for senior stakeholders.
• Strong data visualization, forecasting and financial modelling capabilities.

Responsibilities

• Own the end-to-end delivery of deposit portfolio and pricing analytics, including data extraction, transformation, visualisation, interpretation and communication of findings.
• Develop trusted reporting, dashboards and financial models that explain portfolio performance, customer behaviour, profitability and key value drivers.
• Identify opportunities to optimise deposit growth, retention, mix, margin and customer outcomes, translating insights into actions.
• Deliver pricing analysis, scenario modelling and market monitoring to support informed deposit pricing decisions.
• Support pricing governance and post-implementation monitoring across Retail Banking.
• Maintain robust analytical controls and improve reporting and data processes through automation and standardisation.

Skills

Analytical thinking

Stakeholder engagement

Strategic thinking

Communication

Tools

SQL

Databricks

Power BI

Financial modelling

Job description

About The Role

As Product Performance Manager, you will support the performance, pricing and portfolio analytics strategy for BOQ Group's retail deposit portfolio. This is a highly visible role that combines commercial insight, strategic thinking and advanced analytics to drive portfolio growth, profitability and customer outcomes. Working across Product, Finance, Treasury, Risk, Distribution and Data teams, you will provide data-led recommendations that influence key business decisions. You will be responsible for translating complex portfolio and pricing data into actionable insights, identifying opportunities to optimise performance, and supporting the development and execution of pricing strategies. This role offers the opportunity to shape the future direction of the deposit portfolio through robust analysis, market insight and strategic thinking. You'll play a supporting role in governance and decision-making forums, while driving continuous improvement in reporting, modelling and analytical capability across the business.

Some Of The Key Responsibilities Include

• Own the end-to-end delivery of deposit portfolio and pricing analytics, including data extraction, transformation, visualisation, interpretation and communication of findings.
• Develop trusted reporting, dashboards and financial models that explain portfolio performance, customer behaviour, profitability and key value drivers.
• Identify opportunities to optimise deposit growth, retention, mix, margin and customer outcomes, working with the Product Domain and other stakeholders to translate insights into agreed actions.
• Deliver pricing analysis, scenario modelling and market monitoring to support informed deposit pricing decisions and identify emerging risks and opportunities.
• Work across Retail Banking to support carded rate implementation and pricing governance, including impact assessment, approval materials, decision records and post-implementation monitoring.
• Maintain robust analytical controls and continuously improve reporting and data processes through automation, standardisation and fit-for-purpose technology.

About You

You are a commercially minded leader with a strong analytical background and a passion for using data to influence strategic outcomes. You thrive in complex environments, enjoy solving business challenges and can confidently communicate insights to a broad range of stakeholders, including senior leaders. You bring significant experience in product, portfolio, pricing or commercial analytics, ideally within banking or financial services. Your technical expertise allows you to work confidently with large and complex datasets, while your commercial acumen ensures your recommendations balance customer, risk and financial outcomes. You are highly skilled in data analysis and visualisation tools, with strong experience in SQL, Databricks, Power BI and financial modelling. You have a proven ability to influence decision-making, build strong stakeholder relationships and lead initiatives that improve performance and deliver tangible business results. Most importantly, you are naturally curious, collaborative and driven by achieving outcomes that create value for customers and the organisation alike.

About Us

BOQ Group is a truly unique group of challenger brands with a purpose - to provide a genuine alternative to Australian financial services for customers and employees. Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal - to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities. BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve. In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Benefits

• Flexible working arrangement - Balance your work and personal life with ease.
• Discounted financial products - Enjoy exclusive rates on our financial services across the Group.
• Salary sacrificing options - Maximise your take-home pay with our salary packaging options.
• Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.
• Purchase additional annual leave - Need more time off? You can buy extra leave days.
• Discounted private health insurance plan - Take care of your health with our special rates.
• Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family
• Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
• Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply. We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process. If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.