Product Manager- Transaction & Savings Products

PayTech Nexus Ltd; Council of the City of Sydney; Hybrid; AUD 100,000 - 150,000; Full time

Job summary

A leading financial services company in Sydney is seeking a Product Manager for Transaction & Savings Products to lead customer insights and strategy development. This role involves driving product enhancements, collaborating with cross-functional teams, and utilizing data for actionable strategies. Candidates should possess experience in product management and a strong understanding of customer frameworks. The position offers a hybrid working model with a 12-month term.

Qualifications

• Previous experience in product, strategy, or customer insights is essential.
• Strong understanding of customer frameworks and value propositions is highly desirable.
• Strong commercial acumen and strategy development skills.

Responsibilities

• Drive development of the customer segmentation strategy.
• Identify improvements in product offerings based on customer insights.
• Lead regular reporting and insight generation across key segments.

Skills

Product and strategy experience

Customer insights

Strong analytical skills

Communication skills

Stakeholder management

Commercial acumen

Job description

Product Manager- Transaction & Savings Products

About the job Product Manager- Transaction & Savings Products

Location- Sydney,Hybrid minimum 5 day within the fortnight (may be requested more than this)

Term- 12 months

Do work that matters

As a Product Manager Transaction & Savings products, you will play a key role within the Everyday Bankingteam in shaping our propositions across key customer segments. You will lead the development of segment-specific insights, reporting, and strategic recommendations to drive improved customer experience, productperformance, and business growth. You will work cross-functionally with data, marketing, digital, distribution,and other product teams to deliver outcomes.

More specifically, you will:

• Drive development of the customer segmentation strategy, ensuring it supports the banks growthobjectives and aligns with customer needs.
• Understand the voice of the customer, be across and pre-empt impact of macro, micro and product landscapes.
• Identify opportunities to improve our propositions, supported by a deep understanding of our products and customers.
• Lead and execute change in partnership with delivery teams and a wide range of stakeholders, to continuously improve our product offerings and processes.
• Lead the regular reporting and insight generation across key customer segments, turning data into actionable strategies.
• Collaborate with analytics teams to improve segment definitions and measurement frameworks.
• Monitor market trends and competitor activity to ensure our segment strategies remain relevant and differentiated.

We want to hear from people who have:

• Previous experience in product, strategy, or customer insights is essential for this role
• Strong understanding of customer frameworks, customer journeys and value propositions is highly desirable
• Strong commercial acumen and strategy development skills
• Strong communication, stakeholder and influencing skills
• Strong analytical skills with confidence using data to drive actionable insights
• Proven problem-solving skills coupled with confidence in making data-driven decisions
• Advanced ability to drive outcomes and execute on a roadmap of initiatives
• Risk Mindset of all employees are expected to proactively identify and understand, openly discuss and act on current and future risks