Product Manager, Platforms and Data Services – Vice President – SYDNEY

Citi; Sydney; Vor Ort; AUD 180.000 - 240.000; Vollzeit

Zusammenfassung

Citi Australia and New Zealand is seeking a client-focused Product Manager for Platforms and Data Services who will own the strategic vision and execution of CitiDirect, CitiConnect, Onboarding, Data and AI solutions. You will lead commercialization for the full suite of PDS offerings and drive adoption across transaction banking clients.

The role requires strong collaboration with sales, client executives, and coverage teams, rigorous risk management, and the ability to translate client needs

Qualifikationen

• 7+ years of relevant experience in financial services product or platform management.
• Experience in transaction banking, corporate or digital banking is highly desirable.
• A problem solver with a roll-up-your-sleeves and can-do attitude.
• Proven experience delivering large or complex projects with cross-functional stakeholders.
• A strong communicator with clear written and verbal skills.
• Analytical and decisive with the ability to manage pressure and deadlines.
• Nice-to-haves: knowledge of corporate onboarding; ERP/TMS connectivity for banks.

Aufgaben

• Deliver the strategic roadmap, development, launch and marketing for all PDS products in ANZ.
• Act as SME for CitiDirect, CitiConnect (API/Host-to-Host/ERP Integrators), Onboarding, Data, and AI.
• Partner with sales and client executives to execute go-to-market strategies.
• Translate client needs into compelling product value and competitive positioning.
• Manage day-to-day product delivery, client experience, and regulatory adherence.
• Contribute to product financial performance, revenue targets, and expenses.
• Represent Australia and New Zealand as the voice of clients in product enhancements.
• Engage in industry groups to support country-wide digitization efforts.
• Assess risk and ensure compliance with laws, rules, and Citi policies.

Ausbildung

Bachelor’s degree

Master’s degree

Jobbeschreibung

Position Summary

The Product Manager of Platforms and Data Services (PDS) in Australia and New Zealand is a key and strategic role. This position is part of the Services division, which provides global solutions that help corporations, financial institutions, and public sector clients optimize operations and drive their business forward.

We are looking for a client-obsessed product manager to lead the strategic vision and execution of commercialization for the full suite of Digital Platform offerings for our transaction banking clients in Australia and New Zealand. The product manager will manage the adoption of Citi’s digital banking capabilities, using our platforms (CitiDirect, CitiConnect), Onboarding, Data, and AI solutions as “building blocks” to solve client business challenges, helping to drive their operational efficiency and business growth.

This role requires a blend of deep product management expertise, strong client focus, extensive collaboration, and rigorous financial and risk management. Effective negotiation, advanced communication, and strong interpersonal skills are essential for influencing stakeholders and prioritizing initiatives.

What you will do

• Deliver the strategic roadmap, development, launch, and marketing for all PDS products to gain maximum benefit and drive adoption across client segments in Australia and New Zealand.
• Act as the subject matter expert for all PDS products, including CitiDirect, CitiConnect (API, Host-to-Host, ERP Integrators), Onboarding, Data, and AI.
• Partner with the sales, client executives, and coverage teams to execute go-to-market strategies and address client pain points and issues.
• Execute client value propositions, positioning, segmentation, and channel strategies to achieve preferred partner status with Citi clients.
• Manage day-to-day product responsibilities, including product delivery, client experience, and adherence to in-country regulatory and compliance obligations.
• Contribute to the achievement of acquisition targets, product financial performance, revenue goals, and expense management.
• Represent Australia and New Zealand as the voice of its clients, influencing and delivering product enhancements and managing the innovation roadmap.
• Represent Citi in industry working groups to help execute on country-wide digitization agendas.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations.

What you will get

• Being a product manager of the ever-growing, fast-paced, and strategic digital product space in banking.
• Client-facing and industry-leading opportunities.
• Growth opportunities within the market and across PDS.

Who are we looking for

• 7+ years of relevant experience, preferably in a financial services Product or Platform Management function.
• Experience in transaction banking, corporate banking, digital banking, or digital product management is highly desirable.
• A problem solver with a roll-up-your-sleeves and can-do attitude.
• Proven experience in the successful implementation of large or complex projects while managing cross-functional stakeholders.
• A strong communicator, with consistently clear and concise written and verbal skills
• Demonstrated analytical, problem-solving, and decision‑making skills.
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements.
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate.
• Pluses / Nice‑to‑haves: Knowledge of corporate onboarding; knowledge of connectivity between banks and corporate/FI ERPs/TMS’s; experience managing systems/digital solutions/platforms used by corporate clients.

Education

• Bachelor’s degree/University degree or equivalent experience.
• Master’s degree preferred.

Job Family Group:

Product Management and Development

Job Family:

Market Segments and Services

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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