Product Manager - Insurance

AMP; Sydney; On-site; AUD 110,000 - 165,000; Full time

Job summary

AMP is seeking a Product Manager for Insurance to drive the Platforms insurance proposition with strong governance, analysis and stakeholder collaboration. The role focuses on ongoing development, lifecycle management and ensuring favourable member and adviser outcomes within a regulated financial services context.

You will coordinate with insurers and internal teams, support pricing and governance inputs, and manage policy changes and disclosures while aligning with business strategy.

Qualifications

• 3 to 5+ years' experience in product management, preferably in insurance, superannuation, wealth management, platforms or financial services.
• Working knowledge of insurance product lifecycle management, including product design, pricing, re-rates, disclosure, governance, issue management and regulatory change.
• Experience working with insurers, administrators or service providers, including coordination, issue resolution, performance monitoring and stakeholder updates.
• Sound understanding of platform and/or superannuation insurance arrangements, including administration models, customer communications, claims considerations and operational risk.
• Strong analytical, coordination and delivery skills, with the ability to manage priorities, actions, dependencies and escalations.
• Experience preparing governance updates, product analysis, risk inputs, business papers or recommendations for stakeholders and product forums.
• Tertiary qualifications in business, finance, law, commerce, insurance, superannuation or a related discipline are desirable

Responsibilities

• Support day-to-day management of the Platforms insurance proposition, with clear governance, stakeholder coordination and action tracking.
• Contribute to the ongoing development, simplification and maintenance of the Platforms insurance proposition.
• Manage product lifecycle activities, including enhancements, disclosure updates, policy changes, market monitoring and governance inputs.
• Support pricing, re-rate and product performance activity, including analysis, implementation support, competitor insights and recommendation inputs.
• Support regulatory, legislative, risk and compliance change, including business readiness, issue management, remediation activity and reporting.
• Coordinate with insurers, administrators and internal stakeholders to resolve issues, deliver agreed insurance outcomes, and prepare communications and governance updates

Skills

Product management

Insurance

Governance

Stakeholder coordination

Analytical skills

Education

Tertiary qualifications in business, finance, law, commerce, insurance or related discipline

Job description

If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.

For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more positive and powerful for the future.

Help people create their tomorrow, while you create yours

We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we've been doing it for over 170 years.

If we do our job well, we genuinely add to the prosperity of our country and its people.

How you'll make an impact

The Product Manager - Insurance is expected to make an impact by supporting the effective management, governance and ongoing development of the Platforms insurance proposition. The role helps deliver sustainable products, clear governance, practical issue resolution and good member and adviser outcomes

• Support day-to-day management of the Platforms insurance proposition, with clear governance, stakeholder coordination and action tracking.
• Contribute to the ongoing development, simplification and maintenance of the Platforms insurance proposition.
• Manage product lifecycle activities, including enhancements, disclosure updates, policy changes, market monitoring and governance inputs.
• Support pricing, re-rate and product performance activity, including analysis, implementation support, competitor insights and recommendation inputs.
• Support regulatory, legislative, risk and compliance change, including business readiness, issue management, remediation activity and reporting.
• Coordinate with insurers, administrators and internal stakeholders to resolve issues, deliver agreed insurance outcomes, and prepare communications and governance updates

What you will bring to the team

Ideally, you will bring the following experiences to this role:

• 3 to 5+ years' experience in product management, preferably in insurance, superannuation, wealth management, platforms or financial services.
  
• Working knowledge of insurance product lifecycle management, including product design, pricing, re-rates, disclosure, governance, issue management and regulatory change.
  
• Experience working with insurers, administrators or service providers, including coordination, issue resolution, performance monitoring and stakeholder updates.
  
• Sound understanding of platform and/or superannuation insurance arrangements, including administration models, customer communications, claims considerations and operational risk.
  
• Strong analytical, coordination and delivery skills, with the ability to manage priorities, actions, dependencies and escalations.
  
• Experience preparing governance updates, product analysis, risk inputs, business papers or recommendations for stakeholders and product forums.
  
• Tertiary qualifications in business, finance, law, commerce, insurance, superannuation or a related discipline are desirable

You’ll thrive here if…

If you can adapt from BAU to the ambiguous with ease, you'll do well here. Change is never easy, so bring your commitment, grit and growth mindset. Because we run lean, you'll be expected to jump in and deliver across a variety of areas. Meaning, you'll be closer to the action and executive decisions that influence where we go next. If you're someone that can hold their own, you'll find AMP quite liberating.

Why we think you'll love working at AMP

Doing what we've always done is not an option, so your clever ideas will get airtime here. You'll be encouraged to speak up and try new things. If they don't work, we move on - better for it. We know there's no one way of doing things. So, you won't have to sacrifice who you are or how you work to fit in here. We're inclusive and flexible in many of the ways you'd expect. And in some of the ways you wouldn't. As long as your health and wellbeing come first - at home and at work. In fact, most of what makes AMP such a welcoming, enjoyable place to work are our people. Wherever you go, you'll find moments to connect, feel valued and do meaningful work. Whether it's through our first-class leaders who are invested in you and your success. Through year-round opportunities to volunteer, fundraise and give back to the community. Or in the everyday challenges you face as we work together to strengthen this great organisation. Challenges that will stretch you, amplify your potential and compound the impact you have.

We believe in the power of inclusion and diversity

We're dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP. It sparks creativity, ignites innovation, and turns up the dial on the quality of our decisions and performance. This not only makes our workplace more engaged, but also leads to better connections with our customers. We're your allies in the search for the perfect fit - when you apply, let us know how we can support you to put your best self forward during our selection process. We're also committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people, so we enthusiastically encourage candidates from these backgrounds to apply and explore our Reconciliation Plan on our website.

Ready to create your tomorrow?

If you're someone who sees opportunity where others see challenge, come and work with us in smart, progressive ways as we transform an iconic Australian brand for the future. And, through a series of career-defining moments, create your own tomorrow.

Don't procrastinate! We review applications when we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.

Looking forward to meeting you.