Product Manager - Deposits Acquisition and Proposition

BOQ Group; Brisbane; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Flexible working arrangement

Discounted financial products

Salary sacrificing options

Paid parental leave

Purchase additional annual leave

Discounted private health insurance

Employee Assistance Program

Employee network groups

Pride in Diversity membership

Job summary

BOQ Group seeks a Product Manager for Deposits Acquisition and Proposition to shape customer-led propositions and drive portfolio growth. You will translate strategy into targeted acquisition activity and measure outcomes using insights from customer, portfolio and financial data.

You will influence cross-functional teams and manage governance, pricing and regulatory obligations while delivering commercial value and customer outcomes.

Qualifications

• Experienced product professional with background in product management, customer acquisition, propositions or portfolio performance.
• Experience in deposits, lending or a retail banking portfolio is advantageous.
• Able to translate data into clear recommendations and actionable outcomes.

Responsibilities

• Develop and shape deposit propositions and acquisition strategies to drive portfolio growth.
• Analyse customer, portfolio and financial data to identify opportunities and build business cases.
• Collaborate with cross-functional teams to design, price and optimise acquisition journeys.
• Monitor performance, measure outcomes and adjust initiatives based on data-driven insights.
• Contribute to product governance, obligations and regulatory considerations.

Skills

Stakeholder engagement

Analytical

Product management

Customer acquisition

Portfolio performance

Education

Bachelor's degree in Business, Commerce, Finance, Marketing or related discipline

Job description

Product Manager - Deposits Acquisition and Proposition

Join BOQ Group and play an important role in shaping customer-led deposit propositions and acquisition strategies that deliver sustainable portfolio growth, commercial performance and meaningful customer value.

Reporting to the Senior Product Manager, Acquisitions and Propositions (Deposits), you will help translate the Group Deposits strategy into targeted acquisition activity, compelling propositions and initiatives that deliver measurable customer and commercial outcomes.

A key focus of the role is using customer, portfolio and financial insights to identify opportunities, build the commercial case for action and measure outcomes.

You will analyse acquisition and conversion performance, customer behaviour, pricing, margin, competitor activity and market dynamics to identify opportunities across BOQ Group’s Retail Deposits portfolio.

You will contribute to commercial analysis and business cases, campaign development, proposition design, customer targeting, pricing activity and the ongoing optimisation of acquisition journeys. You will monitor performance and use data and insights to recommend where we should invest, optimise or change direction.

You will partner closely with Distribution, Digital, Marketing, Finance, Treasury, Operations, Technology, Legal, Risk and Compliance to deliver initiatives that balance customer needs with growth, commercial, funding and regulatory outcomes.

The role will also support product governance and lifecycle activities, including product reviews, Target Market Determinations, product collateral and regulatory obligations.

Working with autonomy and sound judgement, you will influence stakeholders, navigate competing priorities and maintain momentum across a varied portfolio of initiatives.

About You

You are an experienced product professional with a background in product management, customer acquisition, propositions or portfolio performance within banking or financial services.

Experience across deposits, lending or another retail banking portfolio will position you well for success.

You are commercially minded and highly analytical. You are comfortable working with customer, portfolio and financial data to understand performance, identify opportunities and make evidence-based recommendations.

You understand the commercial drivers of a banking portfolio, including customer behaviour, acquisition and conversion performance, pricing, margin, funding considerations and market dynamics.

Importantly, you can move beyond reporting what the data says to explaining what it means and what action should be taken. You can translate complex analysis into clear recommendations, assess commercial trade-offs and measure whether initiatives are delivering the intended outcomes.

You bring strong stakeholder engagement and influencing skills, with the ability to build productive relationships across diverse teams, resolve trade-offs and align stakeholders around shared outcomes.

You also have a sound understanding of product governance, Design and Distribution Obligations, Target Market Determinations and the broader regulatory environment.

Naturally curious, organised and solutions-focused, you take ownership of your work and deliver with quality and pace. You are comfortable navigating ambiguity, challenging assumptions and identifying practical opportunities to improve customer propositions and deliver sustainable portfolio growth.

A tertiary qualification in Business, Commerce, Finance, Marketing or a related discipline would be viewed favourably.

About us

BOQ Group is a truly unique group of challenger brands with a purpose - to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal - to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

Flexible working arrangement - Balance your work and personal life with ease.

Discounted financial products - Enjoy exclusive rates on our financial services across the Group.

Salary sacrificing options - Maximise your take-home pay with our salary packaging options.

Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.

Purchase additional annual leave - Need more time off? You can buy extra leave days.

Discounted private health insurance plan - Take care of your health with our special rates.

Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family

Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.

Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.