Product Lead: Vendor Applications & Platform Strategy

Flight Centre Travel Group; Brisbane; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Great Place to Work

Learning & Development programs

Exclusive staff discounts

Travel discounts

Career opportunities across globe

Job summary

Flight Centre Travel Group is seeking a Product Lead (Vendor Applications) in Brisbane to own the day-to-day management and strategic direction of key vendor-delivered applications. You will drive roadmaps, collaborate with vendor partners, engineering, and business stakeholders to deliver outcomes that matter to customers and the business.

You will balance strategic thinking with hands-on delivery, build evidence-based business cases, monitor delivery performance, and align API integrations and

Qualifications

• 3+ years' experience managing digital agile product development.
• Experience with vendor-delivered platforms and influencing roadmaps without direct code delivery.
• Proven ability to partner with vendors, engineering teams and stakeholders.
• Strong understanding of agile product management practices.
• Commercial awareness with vendor cost/value management.
• Experience with APIs, integrations and interconnected tech ecosystems.
• Practical experience using AI tools within product management environments.

Responsibilities

• Own the day-to-day product management and strategic direction of assigned vendor-delivered applications.
• Lead relationships with vendor partners, roadmap planning, governance forums, release planning and escalation management.
• Build evidence-based business cases using volume, revenue impact, incident trends and operational insights.
• Monitor vendor delivery performance, progress and risks to stakeholders.
• Oversee cost control activities for assigned applications, including vendor invoice review.
• Define and track outcome measures with data partners to ensure value delivery.
• Collaborate with Solution Architects and Engineering to align non-functional requirements.
• Partner with support and reliability teams to inform product priorities and backlog management.
• Identify opportunities to improve accessibility, integration and automation through vendors, APIs and AI-enabled capabilities.
• Lead, coach and develop Business Analysts.

Skills

Agile product management

Vendor relationship management

Stakeholder collaboration

Data-driven decision making

APIs & integrations

AI tools in product management

Tools

APIs

Analytics tools

Job description

Flight Centre Travel Group is seeking a Product Lead (Vendor Applications) in Brisbane to own the day-to-day management and strategic direction of key vendor-delivered applications. You will drive roadmaps, collaborate with vendor partners, engineering, and business stakeholders to deliver outcomes that matter to customers and the business.

You will balance strategic thinking with hands-on delivery, build evidence-based business cases, monitor delivery performance, and align API integrations and