Product Engineer, Full Stack

ROLLER; City of Melbourne; On-site; AUD 110,000 - 170,000; Full time

Benefits offered by this job

Three days in South Melbourne office

Employee health & wellbeing support

Onsite parking

Job summary

ROLLER invites a hands-on software engineer to join our Product and Engineering team in Melbourne. You’ll work across the stack on APIs, payments, integrations and reliable deployments, shaping features from discovery to production.

We use C#, .NET and SQL Server on AWS, with Angular on the front end. You’ll collaborate with product managers and engineers, own customer problems, and help raise the bar for reliability and maintainability.

Qualifications

• 3-5 years of professional software‑engineering experience, although scope matters more than an exact number.
• Full stack experience, comfortable moving between backend services and the interfaces that sit on top of them.
• A track record of building and operating APIs, services or transactional product systems in a product, SaaS or similarly fast‑moving environment.
• Sound engineering fundamentals across data modelling, testing, security, performance, cloud patterns and maintainability.
• Comfortable taking an ambiguous problem through to a practical outcome, and learning from production incidents or customer feedback along the way.

Responsibilities

• Design, build and maintain secure, scalable software across the stack, from backend services to the interfaces operators and guests use every day
• Develop APIs and integrations across ROLLER's platform, and build user‑facing features using our design system and component library
• Take features from early discovery through technical design, implementation, release and iteration, working closely with product and engineering teammates
• Troubleshoot production issues and improve reliability, performance, observability and maintainability as the platform scales
• Contribute to design discussions and code reviews, and help teammates improve without ego
• Connect technical decisions to customer and business outcomes

Skills

Full stack experience

APIs & Integrations

Cloud patterns

Data modelling

Testing & security

Communication

Mentorship/feedback

Tools

C#

.NET

SQL Server

AWS

Angular

CI/CD

Job description

ROLLER powers the technology behind millions of experiences at attractions and leisure venues around the world.

Our platform helps operators manage ticketing, payments, point of sale, memberships, kiosks, digital waivers and more. The software we build operates in the real world, where reliability matters, edge cases are unavoidable and a technical decision can directly affect a venue's revenue and a guest's day.

We operate across more than 30 countries and are growing towards one billion guest experiences annually. We are a team of smart, grounded people who care about our customers, take ownership of their work and hold a high bar without taking themselves too seriously.

The role

You'll join ROLLER's Product and Engineering team, working across the stack on capabilities at the heart of our platform. Depending on the team's priorities, that could include APIs, payments, integrations, reporting, point of sale, online checkout or the systems that help us operate reliably across different countries and regulatory environments.

This is a hands‑on role for an engineer who wants to own meaningful customer problems from discovery and design through delivery, production operation and iteration, backend and front end alike.

You'll work closely with product managers and engineers on your team. You'll have room to form a view, challenge assumptions and make pragmatic technical decisions that balance delivery speed with security, reliability and long‑term maintainability.

Our backend runs on C#, .NET, T-SQL and AWS services including Lambda, API Gateway, DynamoDB, S3, SES and SQS. On the front end, we use Angular alongside our own design system and component library.

Why this work matters

Real scale and real consequences

ROLLER runs at real scale: thousands of requests per second across hundreds of containers, powering over 100 million guest experiences in 2025 alone. That scale is the norm for us, and keeping it reliable is what our engineering team is built for. When it works, venues run smoothly and guests get on with celebrating birthdays, catching up with friends, or having a day out. When it doesn't, the impact is immediate: lost revenue for operators and a broken moment for someone who was meant to be having fun.

The software you build directly affects the people running that venue, and the guests walking through the door.

Our customers operate across different markets, regulations and operating models. You'll encounter problems involving transactions, localisation, privacy, compliance, integrations and customer‑facing workflows.

These are rarely textbook problems. They require curiosity, attention to context and the judgment to find a practical solution without creating unnecessary complexity.

You won't simply pick up isolated tickets. You'll build context around a problem space, help shape the solution, ship it, and stay close to what happens after release.

What you'll do

• Design, build and maintain secure, scalable software across the stack, from backend services to the interfaces operators and guests use every day
• Develop APIs and integrations across ROLLER's platform, and build user‑facing features using our design system and component library
• Take features from early discovery through technical design, implementation, release and iteration, working closely with product and engineering teammates
• Troubleshoot production issues and improve reliability, performance, observability and maintainability as the platform scales
• Contribute to design discussions and code reviews, and help teammates improve without ego
• Connect technical decisions to customer and business outcomes

About you

You do not need to match every point. We are interested in engineers who demonstrate the underlying capabilities, even if their current stack is different from ours.

You will likely bring:

• 3 - 5 years of professional software‑engineering experience, although scope matters more than an exact number
• Full stack experience, comfortable moving between backend services and the interfaces that sit on top of them
• A track record of building and operating APIs, services or transactional product systems in a product, SaaS or similarly fast‑moving environment
• Sound engineering fundamentals across data modelling, testing, security, performance, cloud patterns and maintainability
• Comfortable taking an ambiguous problem through to a practical outcome, and learning from production incidents or customer feedback along the way
• Clear communication, curiosity and the confidence to give and receive honest feedback
• A willingness to work from our South Melbourne office three days per week

Experience with C#, modern .NET and SQL Server is highly regarded. If your recent experience is in another modern backend language such as Java, Go, Kotlin or Python, we still want to hear from you if you have strong product‑engineering fundamentals and are comfortable learning our stack.

Useful, but not essential

• Payments or other transactional systems
• Public or partner‑facing APIs and integrations
• AWS or another major cloud platform, including high‑availability services and CI/CD
• Working in a startup, scale‑up or high‑ownership product team

We are not expecting one person to be an expert in every area.

How we work

Our strongest engineers combine high standards with low ego. They seek context before jumping to a solution, know when to go deep and when a simpler answer is better, and take responsibility for what happens in production.

You will have autonomy, but you won't be on your own. We back each other, argue about the right call and raise the bar together.

Why join ROLLER

• Build a category‑leading product used by venue operators around the world
• Work face to face with experienced engineers in our South Melbourne office three days a week, solving hard problems and learning from each other
• Take on broader problems as ROLLER scales, with progression based on impact and capability
• 16 weeks of paid parental leave for primary carers and four weeks for secondary carers
• Access our Employee Assistance Program (EAP), coaching and wellbeing resources
• Enjoy free onsite parking and gym access
• Join regular social, fundraising and team‑led activities through our Vibe Tribe