Priority Populations Coordiantor

NSW Health; Sydney; On-site; AUD 119,000 - 140,000; Full time

Benefits offered by this job

Flexible work opportunities

Salary packaging and meal benefits

Accrued days off (ADOs)

Fitness passport

Employee assistance program (EAP)

Job summary

NSW Health, within the Sydney Children’s Hospitals Network at Westmead, is seeking a Priority Populations Care Navigator to advance the PEACH program and improve access for children and young people from priority populations.

You will collaborate across SCHN, manage project tasks, monitor KPIs, and drive change with staff, families and carers to ensure sustainable impact beyond funding.

Qualifications

• Tertiary qualification in a health care discipline or equivalent experience.
• Demonstrated experience in project management, change management and quality improvement in a health setting.
• Highly developed interpersonal and communication skills with strong written and presentation abilities.
• Self-directed and able to prioritise work in an environment with competing priorities.
• Understanding of how diverse backgrounds can impact access to health care systems.
• High level influencing, negotiation and facilitation skills to drive organisational change.
• Proficient computer literacy and IT skills to support quality improvement and project management initiatives.

Responsibilities

• Coordinate PPCNs across SCHN to implement the PEACH pathways.
• Monitor KPIs and report progress to governance groups.
• Drive cultural change through staff engagement with families and carers.
• Collaborate with Local Health Districts and SCHN departments and treating teams.

Skills

Project management

Communication skills

Quality improvement

Change management

Interpersonal skills

Digital literacy

Cultural competence

Negotiation

Education

Tertiary qualification in a health care discipline

Experience in project management and quality improvement in health

Strong written and presentation skills

Self-directed with prioritisation

Understanding diverse backgrounds and access to care

Influencing and facilitation skills

IT literacy to support quality improvement

Tools

Job description

Employment Type:TemporaryPart Time until 30 October 2027
Position Classification:Health Mgr Lvl 2
Remuneration:118821 - 140201 full-time equivalent base salary range (+12% super + 17.5% leave loading and salary packaging)
Hours Per Week:38
Requisition ID:REQ703942
Location: Westmead
Applications Close: 3 November 2026

As the largest paediatric health service in Australia, we care for thousands of children each year, in hospital and at home. Our people are united by compassion, collaboration and excellence in care.

What you’ll be doing

Providing Enhanced ACcess to Health services (PEACH) program is an innovative project established at the Sydney Children’s Hospitals Network (SCHN). The aim of this project is to develop sustainable pathways and technological solutions that enhance access to health services for children and young people from priority populations. The purpose is to address health inequities and improve access to appropriate health services and programs. The target groups include children and young people who are culturally and linguistically diverse (migrants, refugees and asylum seekers); identify as Aboriginal or Torres Strait Islander, live in out of home care (OOHC); live with a disability or are at high risk of a disability; socioeconomically disadvantaged; identify as other priority populations.

The Priority Populations Care Navigators (PPCNs) will work across SCHN and with the PEACH Working Group and Steering Committee to facilitate implementation of PEACH. The key focus of the PPCNs is to develop and implement new SCHN-wide systems and navigation pathways to identify patients from priority populations and to deliver enhanced healthcare access, utilising technology to assist where possible.

The PPCNs will undertake project management tasks, including monitoring and reporting progress against Key Performance Indicators (KPIs) and building capacity and driving cultural change through engaging staff and key stakeholders including families and carers. These steps will be critical to ensuring sustainability of the PEACH Project beyond the funding.

The program involves collaboration with Local Health Districts and other external partners, as well as SCHN treating teams and departments such as SCHN Diversity Health, Refugee Health, NDIS Transition Coordinators and Aboriginal Health. This position sits within Priority Populations, a clinical program within the Sydney Children's Hospitals Network (SCHN).

Additional Benefits (where applicable):

• Flexible work opportunities
• Salary packaging and meal entertainment benefits
• accrued days off (ADOs)
• fitness passport
• employee assistance program (EAP)

Child Safe Standards

SCHN is committed to maintaining a child-safe environment that respects and upholds the rights of children and young people, in line with NSW Health’s commitment to the Child Safe Standards.We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Qualifications

• Tertiary qualification in a health care discipline and /or equivalent experience.
• Demonstrated experience in project management, change management and quality improvement in a health setting.
• Highly developed interpersonal and communication skills and demonstrated high level written and presentation skills.
• Demonstrated ability to be self-directed and prioritise work within an environment of competing priorities to meet deadlines with minimal supervision.
• Demonstrated understanding of how diverse backgrounds and vulnerable populations can impact on access to, and experience of health and health care systems.
• Demonstrated high level influencing, negotiation and facilitation skills and commitment to delivering organisational change, including demonstrated ability to develop and maintain effective working relationships with clinical staff and other key stakeholders.
• Demonstrated computer literacy, I.T skills and proficiency to use same to support quality improvement and project management initiatives.

Additional Information

SCHN is an Equal Opportunity Employer that values diversity, recognising that a diverse workforce strengthens our culture and enhances the care we provide to children, young people and their families.

Permanent NSW Health roles require Australian citizenship or permanent residency. Temporary visa holders may be considered where no suitable Australian citizen or permanent resident is identified.

Where required, overseas qualifications must be formally assessed by the Department of Education or relevant authority for recognition in Australia.

An Eligibility List may be created for future temporary full or part time vacancies.