Prior Conviction Case Manager

Workskil Australia Ltd; Canning; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging options

9-day fortnight

Job summary

Workskil Australia Ltd in Cannington, WA, is seeking a Prior Conviction Case Manager (Employment Coach - Specialist) to manage a caseload of customers with a history of prior offenses and help them gain employment. The role uses intensive case management to build vocational skills and address non-vocational barriers.

You will advocate with employers, run group sessions, and support clients toward meaningful job opportunities. This is a full-time, ongoing position based at our Cannington site.

Qualifications

• Certificate IV in Community Services is required or willingness to study.
• Experience in Employment Services or related field is preferred.
• Ability to assess, match and refer customers to job opportunities and advocate to employers.

Responsibilities

• Support an allocated caseload of customers with a prior offender history to find employment.
• Use intensive case management to build vocational skills and address barriers.
• Advocate to employers and run group-based sessions to boost confidence and outcomes.

Skills

Interpersonal skills

Advocacy to employers

Group-based sessions

Case management

KPIs

IT literacy

Data entry

Attention to detail

Employment Services experience

Education

Certificate IV in Community Services

Tools

Word

Excel

Outlook

Job description

Cannington, WA

Work a 9-day fortnight
Make a genuine impact helping customers
Salary Packaging options

About the Role

The Prior Conviction Case Manager also known as Employment Coach - Specialist is responsible for undertaking meaningful work by supporting an allocated caseload of customers with a prior offender history, with the objective of finding them employment.

Using an intensive case management approach, this role focuses heavily on improving the customers capacity to work by addressing non- vocational issues and building vocational skills and experience.

Promoting your customers through advocacy to employers will be paramount in assisting them to find suitable employment opportunities, while actively running group-based sessions to motivate and improve confidence amongst your caseload.

We have this unique position available at our Cannington site and is being offered on a full time, ongoing basis.

What skills and experience will you need to possess to be successful in this role?

• Demonstrate an understanding of vocational and other barriers that impact people from gaining employment
• Demonstrate a passion and drive for helping people find employment
• Demonstrate outstanding interpersonal skills and ability to develop positive relationships with a diverse range of customers, employers and staff
• Demonstrate the ability to assess, match and refer customers to appropriate job opportunities and to advocate directly to employers
• Demonstrate the ability to achieve individual targets and work to clearly defined KPIs
• Demonstrate strong administration skills and IT literacy, data entry and typing skills, Word, Excel and Outlook experience
• Demonstrate attention to detail ability to work under pressure
• Demonstrate previous experience in the employment services, Justice or similar field will be highly regarded
• Have a minimum Certificate IV in Community Services or willingness to study; and
• Have experience in Employment Services or a related Service industry.

Workskil Australia is an inclusive, equal opportunity employer and we particularly welcome applications from Aboriginal and Torres Strait Islander people, applicants from culturally and linguistically diverse backgrounds and applicants who have a disability. We deliver a range of employment and community services to children, young people and their families and are committed to creating a safe environment for children and young people in the delivery of these services.