Principal Product Owner

Insight Timer; Australia; À distance; AUD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Remote environment

Flexible scheduling

Training available

Professional development

Résumé du poste

Insight Timer is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, clear communication, and accurate handling of information.

Responsibilities include responding to inquiries, researching options, coordinating details, and providing confirmations while maintaining records.

Qualifications

• Strong communication and organizational skills required.
• Attention to detail and customer-focused attitude.
• Ability to research information online and learn booking systems.
• Basic computer proficiency and reliable time-management.
• Previous booking or customer-service experience is helpful but not required.

Responsabilités

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Connaissances

Communication

Organization

Attention to detail

Customer focus

Online research

Computer literacy

Booking systems

Time management

Self-motivation

Experience helpful

Description du poste

Job Description

We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.

Key Responsibilities

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Qualifications

• Strong communication skills
• Excellent organization
• Attention to detail
• Customer-focused attitude
• Comfortable researching information online
• Basic computer proficiency
• Ability to learn booking systems
• Strong time‑management abilities
• Reliable and self‑motivated
• Previous booking or customer‑service experience is helpful but not required

Why Choose Us?

• Remote Environment: Coordinate bookings remotely
• Flexible Scheduling: Organize your schedule around responsibilities and customer needs
• Training Available: Learn booking procedures and online platforms
• Ongoing Support: Access educational resources and guidance
• Professional Development: Build organization, communication, research, and coordination skills
• Customer‑Focused Role: Assist customers throughout the booking process