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NSW Fair Trading, Consumer Affairs, Parramatta, seeks a Principal Advisor, Compliance & Assessments, to lead complex regulatory assessments and shape enforcement outcomes. Hybrid work (2–3 days in-office) with a base salary of $133,348–$146,945 plus superannuation.
Demonstrated experience in government regulatory roles, analytical excellence and strong written/verbal communication are essential. The role includes advising on breaches, preparing briefs, and mentoring staff.
Principal Advisor, Compliance & Assessments Clerk Grade 9/10 ($133348.00 - $146945.00) Temporary (full time) until September 2028. Location: Parramatta, hybrid (2-3 days in the office per week). NSW Fair Trading, Consumer Affairs. Make a Difference for Consumers Across NSW. Are you an experienced regulatory professional with strong analytical skills and a passion for protecting consumers? We are looking for a Principal Advisor, Compliance & Assessments to lead the assessment of complex regulatory matters and help shape compliance and enforcement outcomes that support a fair, safe and confident marketplace for the people of NSW. In this role, you will provide expert regulatory advice, oversee the assessment of potential legislative breaches, and support informed decision-making on compliance and enforcement action. You will work closely with internal and external stakeholders to identify emerging risks, influence regulatory responses, and contribute to strategic regulatory outcomes. Qualifications and/or experience in law or a related discipline will be highly regarded.
If you are a high-performing regulatory professional looking to apply your expertise to complex compliance and assessment matters that make a real difference to the NSW community, we’d love to hear from you.
Salary Grade 9/10, with the base salary for this role starting at $133348.00 base plus superannuation.
A talent pool may be created as part of this recruitment process and will be valid for up to 18 months.
Closing Date: Tuesday 13th October 2026 (11:59pm)
For enquiries relating to recruitment please contact Jessica Love via jessica.love@customerservice.nsw.gov.au.
Careers at Department of Customer Service. A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace. The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here.
We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or csrecruitment@customerservice.nsw.gov.au.
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