Presentation Services Officer

VenuesWest; Western Australia; On-site; AUD 68,000 - 73,000; Full time

Job summary

VenuesWest is seeking a Presentation Services Officer for RAC Arena in Perth to maintain a clean, fully presented venue for events and daily operations. This permanent full-time role may require occasional hours outside standard shifts, with mobility between facilities.

You will lead a casual cleaning team, ensure high service standards, and collaborate with stakeholders to deliver pre-event, during-event and post-event cleaning, contributing to venue operations and customer experience.

Qualifications

• Experienced cleaning professional with large-volume cleaning background.
• Strong focus on delivering a clean, fully presented venue for events.
• Ability to plan, supervise and coordinate a casual cleaning team.

Responsibilities

• Deliver a clean and fully presented venue including main work areas.
• Plan for and supervise a casual cleaning team pre, during and post events.
• Maintain exceptional service standards and attention to detail for stakeholders.
• Collaborate effectively to build relationships and ensure venue operations.

Skills

Cleaning expertise

Team supervision

Communication

Detail oriented

Job description

PRESENTATION SERVICES OFFICER - RAC Arena Level 4 - $68,432.23 – 73,022.90 per annum

About VenuesWest

VenuesWest enriches the lives of Western Australians by offering opportunities for those pursuing elite sport, a range of options for individuals or families choosing to live healthy, active lifestyles and a variety of entertainment experiences for everyone. Our vision is to be Australia’s leading provider of sport and entertainment venues and precincts. Our Commitment to an Inclusive Workplace VenuesWest recognise the benefits of a diverse workforce and is committed to providing an inclusive workplace, where all employees feel welcome, accepted and safe to be their true self, and who are celebrated for their contribution and abilities. We value the unique perspectives and skills that Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse people, people of diverse genders and sexualities, and women in management bring to the workplace and community and want to support equality for these groups of peoples. We aim to achieve this through increasing workforce representation. People from these backgrounds are strongly encouraged to apply and identify themselves through the application questions. Sections of the Equal Opportunity Act 1984 (WA) for measures to achieve equality will apply to this process.

If you have any accessibility requirements, including adjustments to the recruitment process, workplace adjustments, or documentation in alternative formats, please contact our People & Culture team on [phone] or email [e-mail].

About the Role

The Presentation Services Officer acts as a role model for effective and professional customer relations and is responsible for assisting and ensuring that the areas of work are clean and fully presented to the required standard for all events and day to day activities. This is a permanent full-time position. It is expected that this position will be required to work occasionally outside of normal work hours to meet event requirements. Applicable shift loadings may apply for work undertaken outside standard business hours. Whilst the position will be based at RAC Arena in Perth’s CBD, mobility may be required between the portfolio of facilities. Due to the nature of the work undertaken, this position may be exposed to traumatic events in the workplace. VenuesWest is committed to proactively ensuring the psychosocial safety and health of our workers through risk control and provision of services to support workers exposed to and impacted by traumatic events.

What We Offer

Working with VenuesWest comes with a range of benefits – please see our Employee Value Proposition attached for more information.

About the Person

We are seeking an experienced cleaning professional with a strong background in large volume cleaning and a variety of cleaning equipment. You will be responsible for delivering a clean and fully presented venue including main work areas. You will plan for and supervise a casual cleaning team pre, during and post events. You will be instrumental in maintaining exceptional service standards and attention to detail for all internal and external key stakeholders. The ideal candidate will bring a collaborative and confident communication style, working effectively to build relationships. You will have a strong focus on cleaning operations, with exceptional attention to detail and organisational skills. You will deliver high-quality outcomes through the planning, delivery and execution of pre-event, during-event and post-event cleaning services, while contributing to venue operations, customer experience and the success of the Portfolio Management team.

Employment Screening

• Right to Work in Australia for the duration of the employment contract
• National Police Clearance (Note: having a conviction will not necessarily preclude you from employment. For more information on how convictions are considered, please see the attached information sheet)

Future Appointments

Applicants who are found suitable, but not recommended for the vacancy, may be considered for similar vacancies pursuant to the Commission’s Instructions No.2 and No.39.

For any further job-related information please contact Rachel Winkless on [phone]. For information on VenuesWest and its venues please visit our website www.venueswest.wa.gov.au and follow us on LinkedIn.