Premium Guest Services Host - Flexible Part-Time Perks

The Star Brisbane; Brisbane; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Immediate start (part-time)

Free buffet meal every shift

Fresh uniform daily, laundered on site

Discounted city parking

Up to 30% off dining & accommodation

24/7 rostered shifts

Job summary

The Star Brisbane is seeking a Premium Services Host to join our Premium Services team. You will assist with guest enquiries, Star Club memberships and account services, while building relationships that encourage repeat visits and loyalty.

In a fast-paced environment you will provide accurate information about our property, promotions and offerings, maintain guest records, and complete administrative tasks with high accuracy, ensuring every interaction reflects our commitment to exceptional

Qualifications

• Extensive experience in guest service, hospitality, hotel or customer-facing roles.
• Outstanding verbal and written communication skills.
• Strong administrative and organisational skills.
• Exceptional attention to detail.
• Flexibility to work across a 24/7 rotating roster, including weekends and holidays.

Responsibilities

• Assist guests with enquiries and Star Club memberships and account services.
• Maintain guest records and complete administrative tasks with high accuracy.

Skills

Guest service experience

Communication skills

Administrative skills

Detail oriented

Roster flexibility

Job description

The Star Brisbane is seeking a Premium Services Host to join our Premium Services team. You will assist with guest enquiries, Star Club memberships and account services, while building relationships that encourage repeat visits and loyalty.

In a fast-paced environment you will provide accurate information about our property, promotions and offerings, maintain guest records, and complete administrative tasks with high accuracy, ensuring every interaction reflects our commitment to exceptional