Practitioner

Archdiocese of Brisbane; Hervey Bay; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Flexible working hours

Professional development

Supervision and support

Career development opportunities

Collaborative team

Job summary

Centacare Family and Relationship Services (CFRS) within the Archdiocese of Brisbane is seeking a caseworker to provide trauma-informed, strengths-based support to women and children affected by domestic and family violence, based in Hervey Bay and Maryborough.

You will collaborate with police, Child Safety and DVConnect, assess risks, develop safety plans, assist with housing stability, and maintain accurate records. Flexible start times and travel between offices are required.

Qualifications

• Relevant tertiary qualification in Social Work, Psychology, Social Sciences, Behavioural Sciences or a related discipline, with eligibility for APS, AASW or equivalent professional membership.
• Demonstrated experience in domestic and family violence practice, including risk assessment, crisis intervention, safety planning and case management.
• Strong understanding of relevant legislation, including the Domestic and Family Violence Protection Act, Child Protection Act and Privacy Act.
• Experience supporting individuals and families experiencing complex and high‑risk circumstances.
• Knowledge of housing and homelessness services, particularly within the domestic and family violence sector.
• Excellent communication, interpersonal and stakeholder engagement skills, with the ability to work effectively across multidisciplinary teams.
• Strong written, administrative and computer literacy skills, including case notes, reporting and data entry.
• Commitment to child safety, culturally responsive practice and the principles of Catholic Social Teaching.

Responsibilities

• Provide trauma-informed, strengths‑based case management and support to women and children experiencing domestic and family violence.
• Deliver crisis intervention, risk assessment and safety planning to support client safety and wellbeing.
• Support clients experiencing homelessness or housing instability to access safe and appropriate accommodation.
• Assist clients with Domestic Violence Orders (DVOs) and connect them with appropriate legal and specialist services.
• Work collaboratively with Queensland Police, Child Safety, DVConnect and other key stakeholders.
• Support families experiencing complex needs including domestic violence, mental health, substance use, child protection and housing challenges.
• Participate in High Risk Case Management meetings, Local Level Alliance networks and interagency collaboration.
• Maintain accurate client records and contribute to supervision, professional development, program evaluation and continuous improvement.

Skills

Crisis intervention

Risk assessment

Interagency collaboration

Stakeholder engagement

Communication skills

Data entry

Education

Tertiary qualification in Social Work or related discipline

Job description

Centacare Family and Relationship Services (CFRS) is a non‑profit community organisation that supports and strengthens families and communities, particularly where there are vulnerability and disadvantage. Our services are available to all members of the community regardless of religion, ethnicity, economic situation, age, gender, or ability. We are committed to delivering professional, accountable, and compassionate services that empower individuals and families to achieve safety, wellbeing, and positive outcomes.

Location: Hervey Bay & Maryborough – travel between both offices required

Contract: Fixed Term – 12-month contract

Hours: 38 hours per week, Monday to Friday

Start times: Flexible, with commencement before 9:30am required

This role provides collaborative case management, crisis intervention, safety planning and support to women and children impacted by domestic and family violence.

Working within a trauma-informed and strengths‑based framework, you will support clients to identify their needs, strengthen their safety and wellbeing, and connect with appropriate services and resources. You will work closely with key stakeholders including Queensland Police, Child Safety and DVConnect, particularly when supporting families experiencing complex and high‑risk circumstances.

Key Responsibilities

• Provide trauma-informed, strengths‑based case management and support to women and children experiencing domestic and family violence.
• Deliver crisis intervention, risk assessment and safety planning to support client safety and wellbeing.
• Support clients experiencing homelessness or housing instability to access safe and appropriate accommodation.
• Assist clients with Domestic Violence Orders (DVOs) and connect them with appropriate legal and specialist services.
• Work collaboratively with Queensland Police, Child Safety, DVConnect and other key stakeholders.
• Support families experiencing complex needs including domestic violence, mental health, substance use, child protection and housing challenges.
• Participate in High Risk Case Management meetings, Local Level Alliance networks and interagency collaboration.
• Maintain accurate client records and contribute to supervision, professional development, program evaluation and continuous improvement.

Skills and Experience

• Relevant tertiary qualification in Social Work, Psychology, Social Sciences, Behavioural Sciences or a related discipline, with eligibility for APS, AASW or equivalent professional membership.
• Demonstrated experience in domestic and family violence practice, including risk assessment, crisis intervention, safety planning and case management.
• Strong understanding of relevant legislation, including the Domestic and Family Violence Protection Act, Child Protection Act and Privacy Act.
• Experience supporting individuals and families experiencing complex and high‑risk circumstances.
• Knowledge of housing and homelessness services, particularly within the domestic and family violence sector.
• Excellent communication, interpersonal and stakeholder engagement skills, with the ability to work effectively across multidisciplinary teams.
• Strong written, administrative and computer literacy skills, including case notes, reporting and data entry.
• Commitment to child safety, culturally responsive practice and the principles of Catholic Social Teaching.

Mandatory Requirements

• Current Australian driver's licence.
• Current Queensland Working with Children Check (Blue Card) or eligibility to obtain.
• Australian working rights.
• Current National Police Check completed in the last 6 months or willingness to obtain.
• Ability and willingness to travel between the Hervey Bay and Maryborough offices.
• Commitment to meeting all organisational screening, compliance and safeguarding requirements.

Why Work for Us?

• Salary packaging benefits that may increase your take-home pay by up to $18,500, subject to eligibility.
• Flexible working hours to support work‑life balance.
• Professional development, training and career development opportunities.
• Regular professional supervision and support from experienced practitioners.
• Work alongside a collaborative and supportive team.
• Opportunities to contribute to service development and continuous improvement.
• Build meaningful relationships across the community and human services sector.
• Join a values‑driven organisation committed to social justice, dignity, inclusion and wellbeing.

The Archdiocese of Brisbane has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires working with children checks and background referencing for all persons engaged in direct and regular involvement with children and young people and/or vulnerable adults. The organisation is fully committed to child safety and has zero tolerance for abuse of children or vulnerable adults.