Practice Leader - Advice and Referral Line - 988990

Tasmania Government; Tasmania; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Permanent appointment

Full‑time 76 hours per fortnight

Professional development allowance

Career progression pathways

Fitness Passport

Wellbeing Connect

Job summary

Tasmanian Government is seeking a Practice Leader to guide the Advice and Referral Line, a central contact for families seeking information and support. You will lead, support, and model high standards for Child Safety and Wellbeing staff, ensuring responsive, compassionate service delivery.

Permanent, full‑time position with 76 hours per fortnight, offering development allowances and clear career progression within the Department for Education, Children and Young People.

Qualifications

• Current Tasmanian Registration to Work with Vulnerable People (RWVP).
• AQF Level 7 qualification (or higher) or Bachelor Degree or AQF Level 5/6 qualification with relevant experience.
• Current Driver’s Licence.
• Pre-employment checks required by Head of State Service.
• Disciplinary actions in previous employment checks.
• Identification check.

Responsibilities

• Lead, support, encourage and represent Child Safety and Wellbeing Workers in day‑to‑day service delivery to children, young people, parents and carers.
• Act as a role model for the team and broader service, demonstrating leadership and support.
• Contribute to safe, brighter futures for Tasmanian children, families and communities.

Education

AQF Level 7 qualification (or higher) approved by professional body; or Bachelor Degree in a relevant discipline; or Associate Degree/Advanced Diploma/Diploma (AQF Level 5 or 6) in a relevant discipline

Job description

Practice Leader - Advice and Referral Line - 988990

• Australia, Tas

Medicine Full Time - Continuing

About Tasmania Government

About the Tasmanian State ServiceThe Tasmanian State Service (TSS)is the largest employer in Tasmania, with over 28,000 employees providing services to the Tasmanian community at all levels, and within more than 200...

The Advice and Referral Line is a contact point for people seeking information, advice, and assistance where they have concerns about a child and their family. The service provides information and advice about service options and other approaches for responding to the needs of children and families. When a child and their family need assistance the service may provide this through referral to another service, or in some circumstances if a child is at risk, the service may refer the matter to the Child Safety Service for assessment.

The Practice Leader leads, supports, encourages and represents Child Safety and Wellbeing Workers openly and consistently in the day-to-day delivery of services to children, young people, parents, and carers. The Practice Leader acts as a role model for their team and the broader service, demonstrating leadership and support.

We are offering

• Permanent opportunity with an ASAP start date
• Full-time work, 76 hours per fortnight
• A career with purpose – Join a team dedicated to creating safer, brighter futures for Tasmanian children, families and communities
• Professional Development Allowance per year, paid fortnightly on a pro‑rata basis
• Pathways to grow your career

Job Description:

(image)

About the Role

The Advice and Referral Line is a contact point for people seeking information, advice, and assistance where they have concerns about a child and their family. The service provides information and advice about service options and other approaches for responding to the needs of children and families. When a child and their family need assistance the service may provide this through referral to another service, or in some circumstances if a child is at risk, the service may refer the matter to the Child Safety Service for assessment.

The Practice Leader leads, supports, encourages and represents Child Safety and Wellbeing Workers openly and consistently in the day-to-day delivery of services to children, young people, parents, and carers. The Practice Leader acts as a role model for their team and the broader service, demonstrating leadership and support.

We are offering

• Permanent opportunity with an ASAP start date
• Full-time work, 76 hours per fortnight
• A career with purpose – Join a team dedicated to creating safer, brighter futures for Tasmanian children, families and communities
• Professional Development Allowance per year, paid fortnightly on a pro‑rata basis
• Pathways to grow your career

• Fitness Passport provides DECYP employees with discounted access to 50+ facilities across the state, helping you and your family meet your fitness goals!
• (image)Wellbeing Connect is DECYP’s pathway to free confidential counselling services. Wellbeing Connect isn’t just for when things get tough. It’s designed to support your wellbeing every day – helping you to stay on track, build healthy habits, and access expert advice across a range of areas important for your overall wellbeing

Applicants should be aware that for twelve (12) months from the date of publication, this selection process may be used to fill any subsequent full-time or part-time vacancies in accordance with Employment Direction 1.

We are looking for

Essential

• Current Tasmanian Registration to Work with Vulnerable People (RWVP) with a registration Status – Employment.
• Completion of an AQF level 7 qualification (or higher) approved by the professional body responsible for accrediting programs of study for the profession in Australia, and eligibility for membership, or full membership with, the professional association; or Completion of an AQF Level 7 Qualification (Bachelor Degree) in a discipline considered relevant to the work, that is not an Allied Health Profession, and have relevant experience; or Completion of an Associate Degree, Advanced Diploma or Diploma (AQF Level 5 or 6 Qualification) in a discipline considered relevant to the duties.
• Current Driver’s Licence.
• The Head of the State Service has determined that the person nominated for this job is to satisfy a pre‑employment check before taking up the appointment, on promotion or transfer.
• Conviction checks in the following areas: crimes of violence, sex related offences, serious drug offences, crimes involving dishonesty, serious traffic offences.
• Identification check.
• Disciplinary actions in previous employment check.

Please note: The cost associated with obtaining a RWVP is the responsibility of the individual.

Statement of Duties and a reference guide to assist with applying online

Statement Of Duties (PDF)

Statement Of Duties (DOCX)

More information

For further guidance please refer to our Information for Applicants (PDF) .

Should you have any difficulties regarding applying for this vacancy online, please contact Department for Education, Children and Young People, HR Recruitment and Employment via phone [phone] or email [e-mail].

Applicants needing more information are encouraged to request specific details of the vacancy from the Contact Person.

Name: Demelza Barnes
Title: Manager - Statewide Children's Advice and Referral Service
Phone: [phone]
Email: [e-mail]

About DECYP

Our goal is to work together to ensure that every child and young person in Tasmania is known, safe, well and learning.

The child is at the centre of everything we do and the way we do it.

Our values of Connection, Courage, Growth, Respect, Responsibility represent the foundation of our department’s culture and guide us in all that we do to ensure bright lives positive futures for every child and young person in Tasmania.

We bring our values to life through our everyday behaviours and actions. We want to attract, recruit and retain people who uphold these values and are committed to building a strong values based culture.