Practice Customer Engineer, Application Modernization

Google; City of Melbourne; Hybrid; AUD 140,000 - 210,000; Full time

Job summary

Google Cloud seeks a Customer Engineer to partner with technical Sales teams as an enterprise hybrid cloud SME, helping customers understand and adopt Google Cloud solutions. You will design scalable architectures, advise on integration, and guide proofs of concept while addressing technical roadblocks with clear, practical guidance.

You will engage with technical stakeholders and executives, translating business needs into proven cloud architectures, collaborating with product and engineering

Qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience as a technical sales engineer in a cloud computing environment, or in a customer-facing role.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Master's degree in Computer Science or a related technical field (preferred).
• Experience with developing scalable architectures using microservice frameworks, PaaS, and container orchestration systems (e.g., Kubernetes, OpenShift).
• Experience with cloud-native software development methodologies and tools to support application development/deployment stages including CI/CD (e.g., Jenkins, Spinnaker, Concourse).
• Experience in advanced networking areas including Linux, SDN, network virtualization, and VPNs.

Responsibilities

• Make recommendations on integration strategies, enterprise architectures, platforms, and infrastructure to implement a complete solution.
• Guide assessments of existing environments and prioritize modernization roadmap.
• Define integration strategies balancing performance, reliability, and cost constraints.
• Partner with Sales and Product teams to identify, qualify, and size new opportunities.

Skills

Technical sales experience

Stakeholder communication

Executive presentation

Education

Bachelor's degree

Tools

Kubernetes

OpenShift

Jenkins

Spinnaker

Concourse

Cloud Run

Cloud Functions

Job description

At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google’s technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Melbourne VIC, Australia; Sydney NSW, Australia.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 6 years of experience as a technical sales engineer in a cloud computing environment, or in a customer-facing role.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred qualifications:

• Master's degree in Computer Science or a related technical field.
• Experience with developing scalable architectures using microservice frameworks, PaaS, and container orchestration systems (e.g., Kubernetes, OpenShift), or other applicable platforms.
• Experience with cloud-native software development methodologies and tools to support application development/deployment stages including CI/CD (e.g., Jenkins, Spinnaker, Concourse).
• Experience in advanced areas of networking, including Linux, software-defined networking, network virtualization, open protocols, application acceleration and load balancing, DNS, virtual private networks and their application to PaaS and IaaS technologies.
• Expertise in serverless architectures and managed services (e.g., Google Cloud Run, Cloud Functions).

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will partner with technical Sales teams as an enterprise hybrid cloud subject matter expert to differentiate Google Cloud to the customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will be a part of a team of fellow Google employees working in an environment of respect, where we promote equal opportunities to succeed. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Make recommendations on integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution, providing best practice advice to customers to optimize Google Cloud Platform effectiveness.
• Guide customers through assessments of their existing legacy application environments, provide recommendations on a prioritization roadmap for application modernization, and identify candidates applications for migration to hybrid-cloud computing models.
• Define integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution. Provide best practice advice to optimize Google Cloud Platform effectiveness, balancing performance, reliability, and cost constraints.
• Partner with cross-functional Sales and Product teams to identify, qualify, and size new business opportunities. Influence sales strategy development and deploy solutions that protect and expand existing account portfolios.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .