Posted Tuesday 13 October 2026

Connor; Rockhampton Regional; Hybrid; AUD 34,000 - 48,000; Part time

Job summary

yd. Australia. is seeking a casual Retail Assistant to join our team in-store. You will help guide customers through their style journey, keeping the shop floor vibrant and welcoming.

The role focuses on delivering exceptional service while hitting KPIs and targets, with opportunities to grow and develop alongside a supportive team. As a yd. Team member, you will bring enthusiasm, be open to feedback, and contribute to a positive, energetic store environment where every customer leaves with a

Qualifications

• Experience in customer service is required.
• Ability to confidently engage with customers and build rapport.
• Proven track record of meeting/exceeding KPIs and targets.
• Strong desire to learn, grow and take on feedback.

Responsibilities

• Provide an exceptional customer experience to each and every customer.
• Bring your energy, vibe and own our shop floor.
• Be honest and candid at all times.
• Be confident working with KPIs and individual targets.
• Need to be open to feedback and have a willingness to develop and grow your skillset and knowledge.
• Be self-motivated and driven with the desire to succeed and grow.
• Go above and beyond for your team at all times.

Skills

Customer service

Rapport building

KPI targets

Growth mindset

Job description

Retail Assistant

Come work at yd.Australia., a leading menswear brand in the retail industry.

We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dance floor.

Our philosophy is pretty simple: we believe every night should end with a good story.

We are looking for a casual team member that is passionate about taking our customers on that journey to their next outfit.

As a yd. Team member you will:

• Provide an exceptional customer experience to each and every customer.
• Bring your energy, vibe and own our shop floor.
• Be honest and candid at all times.
• Be confident working with KPIS and individual targets.
• Need to be open to feedback and have a willingness to develop and grow your skillset and knowledge.
• Be Self-motivated and driven with the desire to succeed and grow.
• Go above and beyond for your team at all times.

Skills required:

• Previous experience in customer service.
• Confident in conversating and building rapport with customers.
• Have demonstrated the ability to meet and exceed KPIs and individual targets.
• A strong desire to challenge yourself to succeed & grow.

We look forward in receiving your application!