Portfolio Management Principal

Southern Cross University; Gold Coast City; On-site; AUD 147,000 - 166,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Southern Cross University is seeking a Senior Portfolio Management Principal to lead technology product delivery and operations at the Gold Coast campus. You will balance business needs with reliable solutions and measurable outcomes across the technology lifecycle.

You will drive continuous improvement, develop capability, and manage vendors to ensure secure, well-supported, fit-for-purpose platforms that positively impact students and communities.

Qualifications

• Requires a relevant degree and substantial technology delivery or product leadership experience.
• Experience delivering complex technology solutions through to live operation and support.
• Strong knowledge of enterprise platforms, service performance and operational risk.
• Proven capability in vendor management, contract negotiation and commercial outcomes.
• Experience developing teams, improving delivery practices and leading organisational change.

Responsibilities

• Lead technology prioritisation, delivery and operations from design through to ongoing support.
• Drive service reliability, performance, release quality and risk management.
• Align product priorities and delivery plans with University needs.
• Strengthen vendor performance and value-for-money outcomes.
• Build high-performing teams and improve delivery capability.

Skills

Technology leadership

Delivery focus

Strategic thinking

Education

Degree in a relevant field

Job description

At Southern Cross University, we do things differently, and so can you.

A career with us is more than you might expect. Yes, it’s about the heart, connectedness and community you’d hope for in a regional university. But there’s also so much more. Our game changing Southern Cross Model brings a deeper, focused learning experience and our research is deeply connected to our regions, making a difference on a global scale. This is your chance to help us build something new and meaningful for our students, our communities and your career. To drive change, make a real impact, and thrive in a place as unique as you.

You can be good anywhere. Here, you can be great.

Your opportunity

Technology Services is evolving how technology is delivered and operated across Southern Cross University, with a focus on reliable services, high-quality delivery and technology that delivers lasting value.

As Portfolio Management Principal, you'll lead the priortisation, delivery and operational performance of technology products and services across the University. You'll ensure technology solutions meet business needs, operate reliably and deliver measurable outcomes.

Working closely with leaders, delivery teams, engineering and platform specialists, vendors and senior stakeholders, you'll balance competing priorities, resolve complex delivery challenges and ensure operational requirements are considered throughout the technology lifecycle. You'll drive continuous improvement across service performance, release quality, technical risk and product value, while ensuring our technology platforms remain secure, well-supported and fit for purpose.

This is a senior leadership opportunity for someone who combines strong technical delivery and product expertise with operational judgement and commercial acumen. You'll also play a key role in developing people, strengthening delivery capability and creating an environment where teams can deliver high-quality outcomes and continually improve how they work.

You will make an impact by:

• Leading and influencing technology prioritisation, delivery and operations from design through to ongoing support
• Driving service reliability, performance, release quality and risk management
• Aligning product priorities and delivery plans with University needs
• Strengthening vendor performance, commercial outcomes and value for money
• Building high-performing teams and improving technical delivery capability

What you will bring

You're an experienced technology delivery and product leader who understands that successful technology outcomes depend on more than getting projects across the line. You know how to bring together product value, technical quality and operational reliability to deliver solutions that work for the organisation over the long term.

You combine strategic thinking with hands-on delivery and operational experience, and are confident navigating complex technology environments. You can translate business needs into clear delivery priorities, make informed decisions about competing demands and work across technical and business teams to resolve challenges and maintain momentum.

You're also a capable people leader who develops talent, builds strong working relationships and leads teams through change. You value continuous improvement, understand the importance of effective vendor partnerships and can balance commercial considerations with service quality and long-term sustainability.

To succeed in this role, you will also need:

• A relevant degree and substantial technology delivery or product leadership experience
• Experience delivering complex technology solutions through to live operation and support
• Strong knowledge of enterprise platforms, service performance and operational risk
• Proven capability in vendor management, contract negotiation and commercial outcomes
• Experience developing teams, improving delivery practices and leading organisational change

Why Southern Cross University

SCU is proudly a regional university, young, small and vibrant. That means you’ll find more exposure, opportunity and ownership - to grow, achieve and build a career that means more. And you’ll do it alongside passionate people and leaders who go the extra mile to help you succeed. A career with us is about more than just work. It’s about place, community and the life you want to live. With three main campuses at the Gold Coast, Coffs Harbour and the Northern Rivers region of NSW, we’re integral to all these wonderful communities. Find your place and be more in this beautiful part of the world.

Your opportunity is:

• Full-time, continuing (permanent)
• Located at Gold Coast, QLD 4225. Relocation assistance is available, making it easier to join our regional communities
• HEW Level 10. The base salary ranges from $146,718 - $165,887 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $194,087.

Eligible applicants must have Australian or New Zealand citizenship, Australian permanent residency or current working rights in Australia for the entire duration of the appointment. Employer visa sponsorship is not available for this position.

Southern Cross University celebrates the rich diversity of our regions and international community. We are committed to creating an inclusive workplace that welcomes and values people of all backgrounds. We encourage applications from people of all genders, ethnicities, ages, languages, sexual orientations, and people with disabilities. We are dedicated to providing reasonable adjustments to our recruitment process to ensure every candidate can fully participate.For any support through the recruitment process reach out to ****@scu.edu.au.