Porter - Kingfisher Bay Resort- K'Gari (Fraser Island)

Voyages Indigenous Tourism Australia; Fraser Coast Regional; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Discounted staff accommodation with Wi

Discounted meals and resort-wide staff

FREE K'gari Explorer Tours and ferry

Access to staff village facilities,gym

Generous discounts on Journey Beyond

Job summary

Kingfisher Bay Resort on K’gari is seeking a friendly Front Office host for a permanent part-time, live-on-island role. You’ll welcome guests, assist with arrivals and departures, and support the guest journey with warm, professional service.

Work closely with the Front Office team, help with luggage transfers, guest transport and enquiries, and share information about facilities and tours. A valid QLD driver’s licence is appreciated and experience in hospitality is preferred.

Qualifications

• Friendly, reliable and capable of delivering great customer service.
• Experience in hospitality, tourism or customer service preferred.
• Able to assist guests with arrivals, departures and enquiries.

Responsibilities

• Welcome guests and assist with arrivals and departures
• Transport luggage safely across the resort
• Provide information about resort facilities and services
• Assist with guest requests and Front Office operations
• Help create exceptional guest experiences every day

Skills

Customer service

Hospitality

Communication

Safety awareness

Job description

Kingfisher Bay Resort | Permanent Part Time | Live-On Island Role

Love meeting new people and creating great first impressions?

Join the team at Kingfisher Bay Resort and play an important role in welcoming guests to one of Australia's most unique island destinations. From assisting with arrivals to helping guests settle into their stay, you'll be part of creating memorable experiences from the moment they arrive on beautiful K'gari.

Why Join Us

• Discounted staff accommodation with Wi-Fi and utilities included
• Discounted meals and resort-wide employee discounts
• FREE K'gari Explorer Tours and ferry transfers
• Access to staff village facilities, gym and community centre
• Generous discounts on Journey Beyond travel and experiences

About the Role

You'll help create a smooth and welcoming experience for guests arriving at and departing from Kingfisher Bay Resort.

Working closely with the Front Office team, you'll assist with luggage transfers, guest transport and resort enquiries while providing friendly, professional service throughout the guest journey.

Key responsibilities include:

• Welcome guests and assist with arrivals and departures
• Transport luggage safely across the resort
• Provide information about resort facilities and services
• Assist with guest requests and Front Office operations
• Help create exceptional guest experiences every day

About You

You're friendly, reliable and enjoy helping people while delivering great customer service.
You'll bring:

• A genuine passion for customer service
• A positive attitude and strong work ethic
• Ability to safely lift and move luggage
• Experience in hospitality, tourism or customer service preferred
• Valid manual QLD Driver's Licence and QLD Driver Authority

About Us

Located on K'gari, Kingfisher Bay Resort offers guests the chance to experience one of Australia's most unique island destinations. From accommodation and dining to tours and adventures, our team plays an important role in creating memorable stays for visitors from around the world.

We're proud to be part of Journey Beyond, Australia's leading experiential tourism group. Across our portfolio of brands, we're passionate about creating unforgettable experiences and connecting guests to some of the most unique destinations across Australia and New Zealand.

Please note: A National Criminal History Check forms part of our recruitment process.

• Be part of a supportive Front Office team
• Discounted accommodation and FREE ferry transfers
• Grow your hospitality career with Journey Beyond