Porter

AccorHotel; City of Melbourne; On-site; AUD 30,000 - 60,000; Full time

Job summary

A leading hospitality group in Melbourne seeks a driven individual to share knowledge about the city with guests, assist with inquiries, and manage valet parking. Candidates should have a passion for customer service and the ability to drive in busy areas. This role offers an employee benefit card for discounted stays globally and opportunities for career development.

Benefits

Employee benefit card for discounts

Learning programs

Opportunities for advancement

Qualifications

• Genuine love for Melbourne.
• Full manual driver's license.
• Confidence driving in busy CBD.
• Ability to work a rotating 7-day roster.

Responsibilities

• Share knowledge and passion about Melbourne with visitors.
• Welcome guests and make them feel special.
• Assist guests with general inquiries and luggage requests.
• Perform valet parking and general porter duties.

Skills

Customer focus

Communication skills

Attention to detail

Team player

Job description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

The successful candidate will:

• Have a genuine love of Melbourne and a desire to share your knowledge with our guests.
• Hold full manual driver’s license essential.
• Have confidence and ability to drive in a busy CBD location.
• Have the ability to work rotating 7 day roster.
• Be customer focused.
• Have great attention to detail.
• Be reliable and well groomed.
• Be a strong team player with excellent communication and interpersonal skills.

What you will be doing:

• Knowing everything there is to know about Melbourne!
• Sharing your knowledge and passion with visitors to our city.
• Be the "face" of our hotel.
• Welcome our guests and make them feel special.
• Assist guests with general enquiries and luggage requests.
• Valet parking of cars.
• General Porter duties as required.

Additional Information

ABOUT NOVOTEL & IBIS MELBOURNE CENTRAL

Novotel and Ibis Melbourne Central is a dual branded hotel with 473 rooms conveniently located in the CBD.

Everything we do, we do to help make our guests and our people feel welcome and feel valued to give them the best experience they deserve!

What is in it for you?

• Employee benefit card offering discounted rates in Accor worldwide from day one.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.