Policy and Projects Officer

Department of Families, Fairness & Housing VIC; City of Melbourne; On-site; AUD 65,000 - 85,000; Full time

Job summary

Department of Families, Fairness & Housing VIC in Melbourne is seeking a Policy and Projects Officer to support the Redress (Program and Operations) unit. You will provide high-quality administrative, policy and project delivery support to the Director and staff, helping operationalise government-endorsed redress models.

The role requires proficiency across departmental platforms and strong stakeholder engagement, including work with people who have experienced institutional child abuse and

Qualifications

• Experience providing administrative support in a government or similar setting.
• Experience with policy or project delivery and reporting.
• Contract management experience is desirable.
• Strong stakeholder engagement and communication skills.

Responsibilities

• Support Director and team with administrative tasks and reporting.
• Assist in policy development, project delivery, and monitoring.
• Coordinate contracts and governance across the unit.
• Engage with stakeholders including staff and external partners.

Skills

Administrative support

Policy coordination

Project delivery

Contract management

Stakeholder engagement

Tools

Microsoft Office

SharePoint

Job description

Department of Families, Fairness & Housing VIC – Melbourne VIC

This position will work in a team to support the delivery of Victorian Government Redress for people who experienced abuse and neglect in institutional settings in Victoria before 1990 (Victorian Redress).

As a Policy and Projects Officer within the Redress (Program and Operations) unit, you will be responsible for providing critical administrative, policy and project support to the Director and staff within this team to help operationalise the redress models endorsed by government. This will include the provision of high‑quality administrative support, contract management, and the provision of policy and project delivery support.

A high level of proficiency across a range of departmental platforms, systems, and IT software is required.

The position is responsible for working with a range of stakeholders, including stakeholders across the unit and broader Children, Families and Safeguarding division, as well as people who have experienced institutional child abuse and neglect. It will require the ability to build, communicate with, and maintain sensitive relationships with all stakeholders.

Please note: this position involves working with sensitive and potentially distressing material. It is best suited to candidates who are resilient, empathetic and experienced in managing such content.

ACCOUNTABILITIES INCLUDE

• Contribute to the monitoring and evaluation of projects to ensure departmental objectives are met within resourcing, timeline and budget parameters.
• Assist in providing advice to stakeholders and in the preparation and presentation of reports, briefs, and correspondence on a range of matters.
• Provide administrative and corporate support expertise across the unit.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.