PM, Implementation, WWOS Global PhySec

Amazon; City of Melbourne; On-site; AUD 120,000 - 170,000; Full time

Job summary

Amazon's Worldwide Operations Security (WWOS) Physical Security Implementation team is seeking a PM, Physical Security to lead planning, execution, and delivery of physical security solutions across AU. You will own the regional security infrastructure portfolio, drive process improvements, evaluate emerging technologies, and serve as the SME for physical security systems.

You will influence cross-functional stakeholders, manage complex multi-site programs, and mentor junior team members to

Qualifications

• 3+ years of program or project management experience.
• 3+ years cross-functional collaboration with tech and non-tech teams.
• 3+ years applying data and metrics to drive improvements.
• Bachelor's degree required.

Responsibilities

• Own and drive the complete project lifecycle for physical security solutions across a large region.
• Lead site launch activities and ensure scope, schedule, and cost deliverables.
• Define and manage testing standards for access control, IP surveillance, and intrusion systems.
• Oversee budgeting, vendor management, and close-out documentation.

Skills

Excel

Program management

Cross-functional collaboration

Data-driven decisions

Education

Bachelor's degree

Tools

SQL

Job description

Job ID: 10511718 | Amazon Commercial Services Pty Ltd

Amazon's Worldwide Operations Security (WWOS) Physical Security Implementation (PSI) team is seeking a PM, Physical Security to lead the planning, execution, and delivery of physical security solutions across a large region in AU. In this role, you will own the regional security infrastructure portfolio, drive process improvements, evaluate emerging technologies, and serve as the subject matter expert (SME) for physical security systems. You will influence cross-functional stakeholders, manage complex multi-site programs, and mentor junior team members to raise the bar on execution quality. Your involvement spans from pre-construction phase through site handover and ongoing lifecycle management, ensuring newly constructed facilities and facility expansion projects are completed in accordance with Amazon security frameworks.

Key job responsibilities

Program Management & Delivery

• Own and drive the complete project lifecycle for physical security solutions across a large region, managing multiple concurrent projects (new builds, expansions, retrofits, and technology upgrades).
• Lead site launch activities and hold system integrators accountable for scope, schedule, cost, and quality deliverables.
• Define and manage programming, commissioning, and acceptance testing standards for Access Control, IP-based Surveillance, and Intrusion Detection Systems.
• Oversee full project lifecycle: bid preparation, specifications, drawings, code compliance, vendor coordination, budget control, change management, security system commissioning, and closeout documentation.

Design Review & Standards Compliance

• Conduct design reviews, validate execution against GSO/InfoSec/Legal (GIL) standards, and drive change management processes with appropriate documentation.
• Ensure compliance with Amazon security frameworks including WWOS standards, Build Books, and regional security policies.
• Own the regional project budget including CAPEX planning, cost tracking, forecasting, and variance analysis.
• Manage Purchase Orders, Invoice approvals, and financial close-out for all security projects.
• Provide cost benchmarking and optimization recommendations across the region.
• Serve as the primary point of contact for cross-functional teams (IT, Civil, Electrical, Construction, Launch, S&LP, RME, Procurement, PMO) on security infrastructure matters.
• Manage vendor relationships including onboarding, RFQ/bid processes, contracting, quality assurance, and operational support.
• Ensure integrators are adequately covered by active contracts and work with Procurement Category Managers to monitor vendor performance.
• Lead project closure processes including scope validation, asset documentation, as-built drawings, and lessons-learned reviews.
• Monitor and report on key performance metrics: vendor performance, budget adherence, cost efficiency, defect rates, and program effectiveness.
• Maintain and update system documentation with regard to retrofits and changes.
• Prepare and archive project close-out documentation.
• Contribute to team training programs and knowledge sharing.
• Travel frequently (up to 60-70%) to project sites across the assigned region.

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.