Plumbing Trade Counter Associate - Customer Service

Reece Australia Pty Ltd; Sydney; On-site; AUD 52,000 - 64,000; Full time

Benefits offered by this job

Stable full time employment

Performance based bonuses

Paid annual leave, sick leave, and par

Continuous learning and development

Staff discounts

Reece Boost cashback and discounts

Job summary

Reece Plumbing in Villawood is hiring a Trade Counter Assistant to support customers, provide product information, and process quotes both in person and by phone. You will also handle pick/pack, stock control, and occasional deliveries, while maintaining a safe, friendly branch environment and taking part in tailored on-the-job training initiatives.

No plumbing experience is required; our training and online modules will build your skills and confidence throughout your career with Reece.

Qualifications

• Customer service experience in trade or retail preferred.
• Willingness to learn and adapt to new systems.
• Valid driver’s license; forklift license ideal but not essential.

Responsibilities

• Provide product information and quotes in person and over the phone.
• Assist with pick, pack, and stock control activities.
• Make deliveries using company vehicle.
• Maintain a safe and welcoming branch environment.
• Participate in on-the-job training and development.

Skills

Customer service

Communication

Driver's license

Forklift license

Tech-savvy

Job description

Reece Plumbing in Villawood is hiring a Trade Counter Assistant to support customers, provide product information, and process quotes both in person and by phone. You will also handle pick/pack, stock control, and occasional deliveries, while maintaining a safe, friendly branch environment and taking part in tailored on-the-job training initiatives.

No plumbing experience is required; our training and online modules will build your skills and confidence throughout your career with Reece.