Plumber- Brisbane

A.I.R Recruitment; Brisbane; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Company car

Overtime + penalty rates

Career progression within global org

Job summary

A.I.R Recruitment is partnering with a leading provider in water systems to recruit a qualified Plumber in Brisbane. The role covers installations, repairs and maintenance across education, healthcare and commercial sectors.

You will perform on-site diagnostics, pre-install assessments, shop workshop repairs as needed, and ensure safe, compliant service delivery. A current trade qualification and driver's license are essential.

Qualifications

• Trade Qualified Plumber is required.
• Experience in installation, repairs & maintenance in service roles.
• Valid Driver's license required.
• Ability to work with minimal supervision.
• Excellent customer service skills.
• Physically fit with stamina and strength.
• Clear written and verbal communication.
• Experience using computer systems and web-based technologies.
• Strong troubleshooting and problem-solving skills.
• Able to work autonomously or in a team.
• Motivated self-starter.

Responsibilities

• Perform repairs and installations at customer premises as scheduled.
• Carry out pre-install assessments as required.
• Diagnose issues and complete assessments for quoting.
• Conduct workshop repairs/assessments as needed and provide information for quotes.
• Handle customer inquiries, issues and ensure timely resolution, including technical support.
• Contact customers about unit usage and maintenance as needed.
• Ensure job completion and arrange follow-up appointments if required.
• Attend to ad hoc duties as required.
• Maintain service van stock and spare parts to minimize visits.
• Comply with health and safety policies and procedures.
• Maximise sales opportunities through upselling and cross-selling.

Skills

Customer service

Troubleshooting

Communication

Autonomous worker

Education

Trade Qualified Plumber

Job description

• Opportunity for overtime + penalty rates


• Opportunity for career progression, training and development within a global organisation

• $100k base salary + super


• Company car


• Opportunity for overtime + penalty rates


• Opportunity for career progression, training and development within a global organisation

Our client is a leader in their industry specialising in unrivalled solutions across all sectors including education, healthcare, commercial, industrial, hospitality and residential.

Due to growth we are seeking a qualified Plumber to join our client's team. The position is responsible for performing installations, repairs and maintenance of various products including filters, water systems and requires troubleshooting using service manual, computerised diagnostics and general technical experience.

The role:

• Perform repairs and installations at customer's premises as outlined on a daily job run received the day before or at the start of each day.


• Perform pre-install assessments as required


• Conduct diagnostics for repairs and complete assessment for customers


• Perform workshop repairs/assessments where required to do so as per customer service coordinators and provide requested information for quoting purposes.


• Ensure that any customer enquiries, complaints or technical matters are satisfactorily managed, resolved and closed within agreed timelines includes providing Technical Support.


• Occasionally contact customers to discuss their unit usage and maintenance issue


• Ensure jobs are completed and if required follow up and further appointments arranged


• Other ad hoc duties as may be required from time to time.


• Maintain Service van stock levels and spare parts to minimize repeated visits to customers


• Ensure compliance with occupational health and safety policies, procedures and instructions.


• Maximise potential sales opportunities regarding new sales, up selling and cross selling opportunities.

What we’re looking for:

• Trade Qualified Plumber


• Experience working in a similar or service role - installation, repairs & maintenance


• Valid Driver's license


• Ability to work with minimal supervision


• Exceptional customer service skills


• Be physically fit (stamina and strength)


• Good level communication skills, both written and verbal


• Experience in the use of computer systems and web-based technologies


• Troubleshooting and problem-solving skills


• Able to work autonomously or in a team


• A highly motivated self-starter

Benefits:

• $100k base salary + super


• Company car


• Opportunity for overtime + penalty rates


• Opportunity for career progression, training and development within a global organisation