PLM Product Support Specialist

ASC Pty Ltd; Adelaide; On-site; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Up to 10 days additional leave

Generous parental leave

Subsidised childcare

Flexibility in work arrangements

Job summary

A leading Australian defence contractor is seeking an experienced professional to oversee the delivery of a new Product Lifecycle Management (PLM) platform. This full-time role involves stakeholder engagement, governance of solution design, and ensuring alignment with business outcomes. Ideal candidates will have a degree in engineering or IT, 10+ years of relevant experience, and excellent customer service skills. Flexibility and unique challenges await in a meaningful work environment.

Qualifications

• 10 years’ experience in maritime or naval environments.
• Comprehensive understanding of PLM for CCSM sustainment.
• Familiar with Engineering & Design principles, Configuration Management.

Responsibilities

• Represent ASC business capabilities and ensure PLM system alignment.
• Provide governance over PLM solution design.
• Engage business to guide PLM transformation.
• Support training for current and future PLM platforms.
• Enhance business outcomes through stakeholder engagement.
• Contribute to team building and mentoring.

Skills

Excellent customer service skills

Excellent communication skills

Excellent problem solving and time management skills

Leadership experience

Education

Degree in Engineering, Information Technology, Computer Science or equivalent

Job description

ASC is Australia’s submarine company. We built the Royal Australian Navy’s Collins Class submarines, sustain them, and are now delivering their Life of Type Extension to increase the boats’ service lives. We have also been selected by the Australian Government to sustain and jointly build the nation’s nuclear-powered submarines - the largest and most complex industrial undertaking in Australia’s history.

Our work is interesting and meaningful, contributing directly to Australia’s national security. We offer rewarding roles that provide the opportunity to grow your career, and the flexibility to balance life and work. A career at ASC is like no other, delivering a deeper purpose we can all be proud of.

About the Opportunity

Reporting to the Digital Tools Governance & Support Technologies Manager, based in Osborne SA, your deep understanding of the utilisation of Product Lifecycle Management (PLM) in the end-to-end delivery of Collins Class Submarine (CCSM) sustainment activities will enable you to collaborate with the ASC business capabilities, the Digital Transformation Program (DTP) team, and ASC Enterprise Architects to provide Subject Matter Expertise (SME) oversight, governance, and guidance to ensure the effective delivery of and transition to the new PLM platform. This full-time, permanent role is undertaken in a dynamic and complex environment where customer service and stakeholder engagement are paramount, and your ability to work independently and collaborate with other teams to deliver successful outcomes is essential.

Responsibilities

• Represent the ASC business capabilities as an ‘Intelligent Customer’ and work with the Transformation team to ensure the alignment and the effective delivery and implementation of the new PLM system that meets the agreed business outcomes
• Consult and provide governance of the PLM solution design, ensuring it is appropriate and fit for business requirements
• Engage across the business, helping guide the Transformation team while helping the business understand the current and future state direction of PLM transformation
• Support training and guidance to the business capabilities for the current PLM platform, and the future PLM platform and its integrations
• Undertake effective customer and stakeholder engagement for all tasks with the aim to enhance business outcomes and build relationships
• Demonstrate leadership and contribute to team building, mentoring, and informal training activities within the team

About you

• Degree in Engineering, Information Technology, Computer Science or an equivalent qualification
• 10 years’ experience in a maritime, naval, dockyard or equivalent experience (e.g. engineering, business, commerce, project management, Royal Australian Navy [RAN]/CCSM operational engineering experience)
• Comprehensive understanding of the utilisation of PLM in the end-to-end delivery of CCSM sustainment activities
• Familiarity with Engineering & Design principles, Configuration Management, Production, Planning, Logistics Engineering, Integrated Logistics Support, Technology Controls, and Supply Chain methods and/or tools would be advantageous
• Excellent customer service skills and the ability to build relationships with multiple stakeholders
• Excellent communications skills with the ability to work autonomously and within a team
• Excellent problem solving and time management skills, with the ability to manage multiple priorities
• Demonstrated leadership experience

This role requires a current National Police Clearance and an Australian Defence Security Clearance to a NV1 level. Your eligibility for this role is dependent on you obtaining and maintaining such clearance.

Whilst ASC will accept all applications for this role, as this role requires an ability to access protected US defence technology, applicants holding nationality of certain foreign countries will not be eligible.

To check your eligibility please visit the Australian Government Security Vetting Agency website.

• Unique and challenging work with a deeper purpose.
• Flexibility over how, when and where you work for the best work/life balance.
• Up to 10 days additional leave every year so you can rest and recharge.
• Generous parental leave so you can give your family the focus it deserves.
• Subsidised childcare to ease the financial pressure on your family.

Internal Application Process

Important: Prior to submitting an application, please ensure you notify your reporting manager of intent to apply. You will also need to provide an update to your manager if you are progressed to interview stage.

Apply today for a career with a deeper purpose.