Platypus Assistant Store Manager - Mandurah

Platypus Shoes; City Of Mandurah; Hybrid; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Work-Life Balance—2 days off on a Sun–

Career Growth

Employee perks—discounts, health

Team discounts across Accent Group

Vibrant team culture and events

Job summary

Platypus Shoes Mandurah, part of Accent Group Limited, is seeking an Assistant Manager to work alongside the Store Manager to drive sales, coach a casual team, and deliver outstanding customer service. You will help create an energetic store culture in a fast-paced retail environment and develop leadership skills while maintaining premium product standards.

The role focuses on leading a team, achieving KPIs, and ensuring excellent customer experiences across all shifts.

Qualifications

• Experience as a senior casual, key holder, 3IC, or supervisor in high-volume retail.

Responsibilities

• Support Store Manager to drive store performance and sales targets.
• Motivate and inspire the team to deliver exceptional customer experience.
• Monitor store sales daily, weekly, monthly; identify growth opportunities.
• Manage rosters and wage spend in line with targets.
• Coach and mentor team; support training and succession planning.
• Oversee stock levels, merchandising, shrinkage control, and operations.
• Ensure compliance with OH&S policies and applicable laws.

Skills

Sales leadership

Team motivation

Coaching

Communication

Stock management

Visual merchandising

OH&S compliance

Premium product knowledge

Job description

About the Role

As the Assistant Manager at Platypus Shoes Mandurah, you'll work side-by-side with the Store Manager to support a team of passionate casual team members. Your focus will be on driving sales and KPIs, coaching the team, and delivering next-level customer service. You'll play a key role in creating an energetic store culture, while developing your leadership skills in a fast-paced, high-impact retail environment.

Key Responsibilities

• Support the Store Manager in driving store performance by achieving sales targets, KPIs, and maintaining visual merchandising standards
• Motivate and inspire the team to deliver outstanding results in sales and customer experience
• Monitor and analyse store sales performance daily, weekly, and monthly – celebrate wins and identify opportunities for growth
• Manage rosters and wage spend in line with company targets and operational efficiency
• Coach and mentor team members, driving high morale, ongoing training, and succession planning
• Oversee stock levels, store presentation, shrinkage control, and operational excellence
• Ensure compliance with all OH&S policies and relevant state and national legislation

Skills and Experience

• Previous experience as a senior casual, key holder, 3IC, or supervisor in a high-volume retail environment
• Proven ability to lead a team and deliver strong results in sales and KPIs
• A proactive, hands-on leader with a 'Make it Happen' mindset
• Strong communication skills and a passion for coaching others
• Operational know-how across stock management and visual merchandising
• A genuine enthusiasm for customer experience and working with premium product

Benefits

• Work-Life Balance: Sunday to Thursday roster – enjoy two consecutive days off
• Career Growth: Extensive training and development programs to support your growth
• Employee Perks: Access to our exclusive 'Employee Benefits' program – includes discounted gym memberships and health insurance.
• Team Discounts: 40% off across all Accent Group brands including Platypus, Vans, Hype DC, Skechers, and more.
• Supportive Culture: Be part of a vibrant, fun, and inclusive team culture with regular events, leadership conferences, and more.