Platypus Assistant Store Manager - Epping

Platypus Shoes; Melbourne; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Discounted gym memberships

Health insurance

Employee Benefits program

Job summary

Platypus Shoes in Melbourne’s Epping area is seeking an Assistant Store Manager to partner with the Store Manager in guiding a dynamic casual team. You will drive sales performance, coach staff, and uphold premium customer service in a fast-paced retail setting.

The role focuses on leading through example, improving KPI outcomes, and delivering engaging customer experiences while maintaining strong stock control and visual presentation.

Qualifications

• Previous experience as a senior casual, key holder, 3IC, or supervisor in a high-volume retail environment.
• Proven ability to lead a team and deliver strong results in sales and KPIs.
• Hands-on leader with a 'Make it Happen' mindset.
• Strong communication and coaching skills.
• Operational know-how across stock management and visual merchandising.
• Commitment to customer experience and premium product service.
• Ability to manage rosters and wage spend.

Responsibilities

• Support the Store Manager in driving store performance by achieving sales targets, KPIs, and maintaining visual merchandising standards
• Motivate and inspire the team to deliver outstanding results in sales and customer experience
• Monitor and analyse store sales performance daily, weekly, and monthly
• Manage rosters and wage spend in line with company targets and operational efficiency
• Coach and mentor team members, driving high morale, ongoing training, and succession planning
• Oversee stock levels, store presentation, shrinkage control, and operational excellence
• Ensure compliance with all OH&S policies and relevant state and national legislation

Skills

Team leadership

Sales targets

Coaching

Visual merchandising

Stock management

Customer experience

OH&S compliance

Job description

Platypus Assistant Store Manager - Epping

As the Assistant Manager at Platypus Shoes Epping, you'll work side-by-side with the Store Manager to support a team of passionate casual team members. Your focus will be on driving sales and KPIs, coaching the team, and delivering next-level customer service. You'll play a key role in creating an energetic store culture, while developing your leadership skills in a fast-paced, high-impact retail environment.

Key Responsibilities

• Support the Store Manager in driving store performance by achieving sales targets, KPIs, and maintaining visual merchandising standards
• Motivate and inspire the team to deliver outstanding results in sales and customer experience
• Monitor and analyse store sales performance daily, weekly, and monthly – celebrate wins and identify opportunities for growth
• Manage rosters and wage spend in line with company targets and operational efficiency
• Coach and mentor team members, driving high morale, ongoing training, and succession planning
• Oversee stock levels, store presentation, shrinkage control, and operational excellence
• Ensure compliance with all OH&S policies and relevant state and national legislation

Skills and Experience

• Previous experience as a senior casual, key holder, 3IC, or supervisor in a high-volume retail environment
• Proven ability to lead a team and deliver strong results in sales and KPIs
• A proactive, hands-on leader with a 'Make it Happen' mindset
• Strong communication skills and a passion for coaching others
• Operational know-how across stock management and visual merchandising
• A genuine enthusiasm for customer experience and working with premium product
• Work-Life Balance: Sunday to Thursday roster – enjoy two consecutive days off
• Career Growth: Extensive training and development programs to support your growth
• Employee Perks: Access to our exclusive 'Employee Benefits' program – includes discounted gym memberships and health insurance.
• Team Discounts: 40% off across all Accent Group brands including Platypus, Vans, Hype DC, Skechers, and more.
• Supportive Culture: Be part of a vibrant, fun, and inclusive team culture with regular events, leadership conferences, and more.