Planned Surgery & Endoscopy Scheduler

Western Health; City of Melbourne; On-site; AUD 65,000 - 75,000; Full time

Job summary

A leading healthcare provider in Melbourne is seeking a motivated Scheduler to join the Planned Surgery & Endoscopy Access Team. The role involves entering patient data, scheduling appointments, and providing customer service. Candidates must have strong organisational skills, previous experience in administration or customer service, and proficiency in M365. This full-time position offers competitive salary packages and opportunities for learning and development.

Benefits

Competitive salary packages

Health and wellbeing programs

Scholarships and grants

Qualifications

• Previous administration/customer service/data entry experience.
• Excellent organisational and prioritisation abilities.
• Excellent computer skills including proficiency in M365.
• Excellent communication skills.

Responsibilities

• Accurately enter patient data into patient management systems.
• Schedule appointments for patients on the preparation list.
• Provide customer service to patients and their carers.
• Perform office duties as required.

Skills

Administration experience

Customer service skills

Data entry experience

Organisational skills

Communication skills

Computer proficiency in M365

Job description

About the role

The Surgery, Endoscopy & Anaesthesia Division is seeking a motivated and detail-oriented individual to join our Planned Surgery & Endoscopy Access Team as a Scheduler. This role plays a key part in ensuring timely and effective delivery of care by managing patient data and scheduling appointments for surgical and endoscopic procedures.

Key responsibilities:

• Accurately enter patient data into patient management systems
• Schedule appointments for patients on the preparation list
• Provide customer service to patients and their carers
• Perform office duties as required

About you:

• Previous administration/customer service/data entry experience
• Excellent organisational and prioritisation abilities
• Excellent computer skills including proficiency in M365
• Excellent communication skills

About Western Health

Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne's western suburbs. With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage. We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health and wellbeing, women s health and maternity, chronic diseases, geriatrics and cardiology. We operate four acute public hospitals: Sunshine Hospital (including Joan Kirner Women s and Children s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital, among others.

Why join us?

Compensation and benefits

• Competitive salary packages aligned with market standards.
• Health and wellbeing programs, including flexible work arrangements.
• Scholarships and grants to support your continuous learning journey.

Learning and development opportunities

• Access the Western Health Learning Academy (WHA) for personalised learning pathways.
• Professional growth programs, including postgraduate studies and clinical education.
• Mentorship and career support.

Community impact and inclusion

• Make a meaningful difference in patients' lives through compassionate care.
• Join a workforce that champions diversity and inclusion.
• Engage in community wellbeing initiatives and groundbreaking healthcare research.

Organisational culture and environment

• Thrive in a collaborative, compassionate and innovative team environment.
• Be part of a culture that celebrates continuous improvement and excellence in healthcare.

Ready to apply

Location: Footscray Hospital
Employment Type: Full-Time, Ongoing
Salary: HS1A + Superannuation + Salary Packaging

Closing date: 11:59pm on 24 October 2025.

Enquiries: For further information about this role, contact Gayan De Mel (Planned Surgery & Endoscopy Access Administration Manager) via 0478 918 835.

Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people. All appointments are subject to satisfactory Police Record Check, Immunisation Status Clearance and Working with Children Check (if applicable).