Shift Leader - Pizza Store Coach & Roster Pro

Domino's Pizza; Sydney; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Domino’s discounts

Flexible shift times

Gamified training program

Career progression opportunities

Community initiatives

Job summary

Domino's Australia is seeking an experienced store leader to drive performance, customer experience and team development across our busy outlets. You’ll coach, schedule and motivate a high-performing crew while upholding our brand standards and safety protocols.

In this role, you’ll set the tone for customer service, optimize store operations, and mentor tomorrow’s leaders. We value hands-on leadership, clear communication, and a passion for delivering great pizza with speed and care.

Qualifications

• Hands-on team leadership or senior team experience with coaching in a fast-paced store environment.
• Ability to nurture high performance and elevate service quality.
• Excellent time management, organisational skills and planning abilities.

Responsibilities

• Customer Service: craft a store-level experience that goes beyond a transaction.
• Leadership: instill a high-performance culture focused on selling more pizza and having fun.
• Rostering and Planning: streamline staff scheduling for seamless teamwork.
• Training and Development: coach the next generation of Domino’s team members.
• Financial Management: manage budgeting, costs and revenue opportunities.
• Stock management: forecast, replenish and maintain supplier relationships.

Skills

Team leadership

Coaching

Communication

Job description

Domino's Australia is seeking an experienced store leader to drive performance, customer experience and team development across our busy outlets. You’ll coach, schedule and motivate a high-performing crew while upholding our brand standards and safety protocols.

In this role, you’ll set the tone for customer service, optimize store operations, and mentor tomorrow’s leaders. We value hands-on leadership, clear communication, and a passion for delivering great pizza with speed and care.