Photocopier Technician

Complete Office Supplies Pty Limited; Cairns Regional; Hybrid; AUD 65,000 - 75,000; Full time

Job summary

A leading office supplies company in Cairns is seeking a skilled Photocopier Technician to install, maintain, and repair photocopiers and printers. The ideal candidate will have strong technical expertise and excellent customer service skills to ensure seamless operation for clients. This role offers a flexible hybrid workplace and various employee benefits including professional development opportunities and community involvement.

Benefits

Flexible hybrid workplace

Annual employee incentive schemes

Employee discounts

Access to free Mental Health programs

Qualifications

• Proven experience as a Photocopier Technician or similar technical role.
• A valid driver's license.
• Exceptional customer service skills.
• Ability to work autonomously as well as effectively within a team.

Responsibilities

• Deliver, install, and configure photocopiers at client locations.
• Diagnose technical issues and perform necessary repairs.
• Conduct routine maintenance and servicing.
• Provide technical support and training to clients.

Skills

Technical expertise

Troubleshooting abilities

Customer service skills

Problem-solving skills

Organisational skills

Tools

Konica Minolta

Toshiba

Job description

About The Role

We are seeking a skilled Photocopier Technician to install, maintain, and repair photocopiers, printers, and multifunctional office equipment. The ideal candidate will have strong technical expertise, troubleshooting abilities, and excellent customer service skills to ensure seamless operation and minimal downtime for our clients.

Key Responsibilities

• Installation & Setup: Deliver, install, and configure photocopiers, printers, and multifunction devices at client locations.
• Troubleshooting & Repairs: Diagnose technical issues and perform necessary repairs on-site or in the workshop.
• Preventative Maintenance: Conduct routine maintenance and servicing to prevent breakdowns and ensure optimal performance.
• Customer Support: Provide technical support and training to clients on proper use and maintenance of equipment.
• Parts & Inventory Management: Order and replace defective parts as needed while keeping accurate records of inventory usage.
• Software & Network Integration: Assist with connecting devices to networks, installing drivers, and troubleshooting software-related issues.
• Documentation: Maintain detailed service records, reports, and customer feedback for each job completed.
• Travel to client locations for on-site support - company vehicle & fuel allowance supplied
• Requires physical activity, including lifting and carrying heavy equipment.
• Working with tools and electronic components in office or workshop settings.

About You

• Proven experience as a Photocopier Technician or similar technical role
• A valid driver's license
• Strong knowledge of photocopiers, printers, and multifunctional devices (brands such as Konica Minolta, Toshiba, etc.).
• Exceptional customer service skills
• Excellent problem-solving, out of the box thinking to find solutions and have a drive for ownership and communication skills.
• High level attention to detail
• Excellent organisational and time management skills
• Ability to work autonomously as well as effectively within a team

Benefits of working with COS

• Flexible hybrid workplace
• Annual employee incentive schemes
• Generous Reward and Recognition programs
• Commitment to professional development with ongoing training and career development opportunities
• Access to free Mental Health programs
• Birthday, Anniversary, Paid Parental Leave and Purchase Leave available
• Convenient location with free onsite parking
• Employee discounts on full product range
• Opportunity to participate in community welfare and charity initiatives
• Novated Lease / Salary Sacrifice for electric vehicles available

More about COS

When you join COS, you’ll be working for a growing, socially responsible organisation who provides equal employment opportunities to a talented and diverse team of passionate people, who live and breathe our 6 core values - Passionate, Results Driven, Innovative, Service Excellence, Self-Reflective, and Family. Together, we work towards finding new and original ways to deliver on our Company Purpose: Keep Australian Workers Healthy, Safe and Productive.

Through the success of our business, COS has been proud to give back over $20 million to community through the Lyone Foundation. Each year through the Lyone Foundation, COS supports Australian charities who are focused on human welfare and are underfunded, allocating 1% of annual revenue to the foundation each year.

Founded in 1977, COS is the largest Australian owned and operated national office products business. With over 750 employees located across every State of Australia, COS are leaders in our industry, and we’re ready to welcome you onboard!

How to Apply

Please follow the instructions on the application page regarding your Work History, Education and Qualifications. You can include a Cover letter and Resume to give us an overview of your previous relevant experience.

COS can offer you not just a job but a career.

If you are interested, we'd love to hear from you!