Phone Sales/Customer Service - JTR Cleveland

JTR Australia; Cleveland; On-site; AUD 45,000 - 65,000; Full time

Job summary

JTR Australia, a wholesale distributor of premier aftermarket motorcycle products and part of GPC Asia Pacific, invites a sales-focused individual to join our Cleveland/Brisbane team. You will assist customers via phone, handle quotes, process orders, and manage backorders while expanding our customer base and maintaining CRM reports.

Ideal candidates bring experience in internal and phone sales, strong reliability, and a willingness to learn in a dynamic, motorcycle-driven environment.

Qualifications

• Interest in motorbikes preferred but not required.
• Previous experience with internal and phone sales.
• Honest, reliable and punctual.
• Self-motivated and hardworking.
• Willingness to learn (on-the-job training provided).
• Ability to work independently and as part of a team.
• Be available Monday–Friday 8:30–5:00 pm.

Responsibilities

• Assist customers with phone sales enquiries and follow up with quotes, pricing and product enquiries in a timely manner.
• Accurately enter sales and wheel production orders.
• Manage customer backorders.
• Expand the customer base and increase product sales.
• Manage and grow existing accounts.
• Update and maintain CRM reporting systems.

Skills

Phone sales

Customer service

Self-motivation

Teamwork

Time management

Tools

Microsoft Office

Job description

An opportunity exists for a bike enthusiast who is keen on sales to join JTR, a wholesale distributor of the world's best aftermarket motorcycle products, leading a market of constant innovation. JTR is also part of GPC Asia Pacific and will be based at Cleveland, Brisbane.

Duties will include:

• Assist customers with phone sales enquiries and follow up with quotes, pricing and product enquiries in a timely manner
• Accurately enter sales and wheel production orders
• Manage customer backorders
• Expanding the customer base and new product sales
• Manage and grow existing accounts
• Update and maintain CRM reporting systems.

About you:

• An interest in motorbikes is preferred by not necessary
• Previous experience with Internal and Phone Sales
• Honest, reliable, and punctual
• Self-motivated and hardworking
• Microsoft Office knowledge
• Willingness to learn (on the job training will be provided)
• Ability to work independently and as part of a team
• Be available for Monday-Friday 8:30-5.00pm

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and South East Asia. Our iconic brands include Repco, NAPA and McLeod Accessories.

Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won't leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com