Pharmacy Assistant / Technician (All-Rounder) - Slade Pharmacy Victoria Parade

Icon Oncology Group; City of Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Hands-on training

Novated Lease Options

Rewards Portal

Fitness Passport Program

Employee Assistance Program

Development Pathways

Online Courses

Paid Parental Leave and Annual Leave

Job summary

Slade Pharmacy, part of Icon Oncology Group, is seeking a Pharmacy Assistant/Pharmacy Technician for Epworth Freemasons Hospital in East Melbourne. This permanent full-time role offers a varied mix of hospital, retail and patient-facing responsibilities in a dynamic healthcare setting.

You will work alongside the Pharmacist-in-Charge, dispensing medications, managing ward stock, assisting with discharges and supporting IVF and maternity services.

Qualifications

• Previous experience in an Australian community or hospital pharmacy (essential)
• Demonstrated ability to adapt to changing priorities and work across a variety of tasks
• FRED Dispense familiarity (preferred)
• Understanding of PBS and S2/S3 medications (preferred)
• Strong customer service and communication skills
• Ability to manage time effectively and work both independently and as part of a team
• Attention to detail and a genuine drive to positively impact patient health
• Passion for building relationships and delivering personalised care

Responsibilities

• Assist with receiving, dispensing and supply of medications for hospital inpatients and outpatients under the supervision of a pharmacist.
• Support daily documentation of medication dispensing and patient visits
• Assist in processing and maintaining imprest levels, and managing hospital ward stock
• Reconcile and manage prescriptions and patient medication discharge profiles
• Provide support to patients, carers and hospital staff and ensure walk in customers are prioritised
• Collaborate with pharmacy staff, nurses, and community health workers to support treatment adherence
• Assist with S2/S3 sales and retail ordering and reconciliation
• Maintain the retail space, including merchandising, stock ordering, checking expiries, processing invoices and liaising with supplier representatives
• Support IVF and Maternity patients with specific product information, e.g. IVF kits, breast pumps, maternity garments.
• Process PBS claims and assist in producing medication profiles to hospital patients on discharge
• Confidently complete administrative and record keeping duties
• Assist with patient account enquiries
• Ensure cleanliness and organization of the dispensing/pharmacy area.

Skills

Customer service

Teamwork

Attention to detail

Adaptability

Communication skills

Tools

FRED Dispense

PBS knowledge

Hospital pharmacy software

Job description

https://www.youtube.com/watch?v=OygRF0FKSM4

Here’s Why You Should Join Us at Slade Pharmacy – Victoria Parade

• Permanent full-time positionbased atEpworth Freemasons Hospital, East Melbourne
• Work in a close-knit, supportive teamdelivering personalised pharmacy care
• Gain exposure to hospital pharmacy services, compounding and a broad range of pharmacy support activities.
• Enjoy a varied role across hospital, retail, IVF and patient support services
• Convenient inner-city locationwith easy access to public transport and Melbourne’s attractions
• Be part of a growing organisationwith structured career development and employee benefits

https://www.youtube.com/watch?v=OygRF0FKSM4

Here’s Why You Should Join Us at Slade Pharmacy – Victoria Parade

• Permanent full-time positionbased atEpworth Freemasons Hospital, East Melbourne
• Work in a close-knit, supportive teamdelivering personalised pharmacy care
• Gain exposure to hospital pharmacy services, compounding and a broad range of pharmacy support activities.
• Enjoy a varied role across hospital, retail, IVF and patient support services
• Convenient inner-city locationwith easy access to public transport and Melbourne’s attractions
• Be part of a growing organisationwith structured career development and employee benefits

About the Role

We’re seeking a passionate and customer-focusedPharmacy Assistant/Pharmacy Technicianto join our friendly and collaborative team atSlade Pharmacy, Victoria Parade, located withinEpworth Freemasons HospitalinEast Melbourne. This is a permanent full-time opportunity offering a varied mix of hospital, retail and patient-facing pharmacy responsibilities in a dynamic healthcare setting.

In this role, you'll work closely with our Pharmacist-in-Charge in a small, tight-knit team to deliver high-quality pharmacy services across maternity, IVF, and day procedure units. You'll be involved in dispensing medications, managing ward stock, supporting patient discharges, and providing personalised service to patients, carers, and hospital staff.

This is a true all-rounder position that supports all areas of the pharmacy. On any given day, you may move between hospital dispensing, customer service, front shop responsibilities, stock management, IVF support and maternity services. This role will suit someone who enjoys a fast-paced environment, variety in their work and the ability to adapt to changing priorities.

Our pharmacy features a beautiful front-of-shop open to the public and is easily accessible via public transport. While serving our walk-in customers and patients will be a high priority, you'll also receive hands‑on training and ongoing support to help you grow your skills across hospital pharmacy services, compounding and other specialised areas of the business. Pharmacy Assistants looking to progress into a technician role are strongly encouraged to apply.

This role will suit someone looking for a varied and hands‑on pharmacy position, with the opportunity to contribute across multiple areas of the business while developing their skills in a supportive team environment.

Key Responsibilities

• Assist with receiving, dispensing and supply of medications for hospital inpatients and outpatients under the supervision of a pharmacist.
• Support daily documentation of medication dispensing and patient visits
• Assist in processing and maintaining imprest levels, and managing hospital ward stock
• Reconcile and manage prescriptions and patient medication discharge profiles
• Provide support to patients, carers and hospital staff and ensure walk in customers are prioritised
• Collaborate with pharmacy staff, nurses, and community health workers to support treatment adherence.
• Assist with S2/S3 sales and retail ordering and reconciliation
• Maintain the retail space, including merchandising, stock ordering, checking expiries, processing invoices and liaising with supplier representatives
• Support IVF and Maternity patients with specific product information, e.g. IVF kits, breast pumps, maternity garments.
• Process PBS claims and assist in producing medication profiles to hospital patients on discharge
• Confidently complete administrative and record keeping duties
• Assist with patient account enquiries
• Ensure cleanliness and organization of the dispensing/pharmacy area.

About You

We are looking for someone who is enthusiastic about joining our team and delivering modern, patient-focused pharmacy services.

Key Requirements

• Previous experience in an Australian community or hospital pharmacy (essential)
• Demonstrated ability to adapt to changing priorities and work across a variety of tasks
• Familiarity with dispensing medication and FRED Dispense (preferred)
• Understanding of PBS and S2/S3 medications (preferred)
• Strong customer service and communication skills
• Ability to manage time effectively and work both independently and as part of a team
• Attention to detail and a genuine drive to positively impact patient health
• Passion for building relationships and delivering personalised care

About Us

Slade Pharmacy has more than 30 years’ experience in hospital pharmacy and oncology services and is committed to delivering exceptional and quality pharmacy care for hospital patients. As part of Icon Oncology Group, Slade Pharmacy delivers pharmacy management and best practice clinical services through a hospital and oncology pharmacy governance framework. Slade has multiple pharmacy locations across Australia.

For more information visithttps://www.sladepharmacy.com.au/

Incredible benefits available with Slade Pharmacy

• Dedicated hands‑on training to elevate your career and ensure a smooth transition into hospital pharmacy.
• Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings – potentially saving you thousands!
• Rewards Portal: Discounts and cash‑back on experiences, travel, dining & shopping.
• Fitness Passport Program: Gain unlimited access and great value across an extensive choice of fitness facilities.
• Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
• Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.
• Online Courses: Free access to an abundance of online courses in both clinical and non‑clinical categories.
• Paid Parental Leave and Annual Leave (for permanent employees): Supporting you both personally and professionally.

Visithttps://icongroup.global/en/careers/our-people/stories/;to read the stories of our incredible people.

Ready to make a difference?

At Slade Pharmacy, we celebrate the dedication of our people and the positive difference they make. Join us and discover a workplace where you belong, and where your work truly matters.

Icon Oncology Group is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.