Pharmacy Assistant

Icon Group; Melbourne; On-site; AUD 46,000 - 58,000; Part time

Benefits offered by this job

Competitive remuneration

Career development

Ignite discounts

Novated lease

Paid parental leave

Wellbeing resources

Internal opportunities

Job summary

Icon Group is seeking a flexible Pharmacy Assistant for Slade Pharmacy Richmond on a casual basis within Epworth Hospital Richmond. You will support customer service, administration, stock management and medication delivery across departments.

Role involves standing, walking and manual handling in a busy hospital environment; prior pharmacy or healthcare experience is valued but not essential. Training and development opportunities are provided within our national career pathway.

Qualifications

• Previous customer service experience is essential.
• Experience in pharmacy, healthcare, administration, retail, logistics or stock management is highly regarded.
• Strong communication and interpersonal skills.
• Excellent organisation and attention to detail.
• Ability to manage competing priorities in a busy environment.

Responsibilities

• Provide exceptional customer service to patients, hospital staff and pharmacy customers.
• Respond to telephone, email and face-to-face enquiries.
• Process pharmacy orders, bookings and appointments.
• Perform administrative duties including data entry, record management and document preparation.
• Assist with retail pharmacy services, including prescription processing support, scripts in/out and front-of-shop activities.
• Receive, unpack and replenish pharmacy stock.
• Assist with inventory management, stock rotation and stocktakes.
• Process stock transfers, returns and supplier deliveries.
• Deliver medications and pharmacy products throughout the hospital as required.
• Maintain accurate records and support quality and compliance processes.
• Monitor storage areas, maintain stock levels and check expiry dates.
• Support the wider pharmacy team with general operational duties across multiple departments.

Skills

Customer service

Pharmacy operations

Stock management

Administration

Communication

Teamwork

Job description

Pharmacy Assistant - Slade Pharmacy Richmond

Pharmacy Melbourne Casual Slade Pharmacy

Pharmacy Melbourne Casual Slade Pharmacy

About the Role

We are seeking a flexible and motivated Pharmacy Assistant to join our team at Epworth Hospital Richmond on a casual basis. This is a varied role that offers exposure across customer service, administration, pharmacy operations, stock management and medication delivery activities.

Working as part of a collaborative team, you will provide support across multiple departments within the pharmacy, helping to ensure the smooth and efficient delivery of services to patients, customers and hospital staff. This role is ideal for someone who enjoys a fast-paced environment, thrives on variety, and is willing to assist wherever needed.

Key Responsibilities:

• Provide exceptional customer service to patients, hospital staff and pharmacy customers
• Respond to telephone, email and face-to-face enquiries
• Process pharmacy orders, bookings and appointments
• Perform administrative duties including data entry, record management and document preparation
• Assist with retail pharmacy services, including prescription processing support, scripts in/out and front-of-shop activities
• Receive, unpack, check and replenish pharmacy stock
• Assist with inventory management, stock rotation and stocktakes
• Process stock transfers, returns and supplier deliveries
• Deliver medications and pharmacy products throughout the hospital as required
• Maintain accurate records and support quality and compliance processes
• Monitor storage areas, maintain stock levels and check expiry dates
• Support the wider pharmacy team with general operational duties across multiple departments

Please note this role involves physical activity including standing, walking throughout the hospital, bending and manual handling tasks.

About You

Key Requirements:

• Previous customer service experience is essential
• Experience in pharmacy, healthcare, administration, retail, logistics, warehousing or stock management is highly regarded
• Strong communication and interpersonal skills
• Excellent organisational skills and attention to detail
• Ability to manage competing priorities in a busy environment
• A positive, adaptable and team-focused approach
• Comfortable working across different tasks and departments as business needs require
• Reliable, proactive and willing to learn

Previous experience in an Australian pharmacy environment will be highly regarded but is not essential.

About Us

Slade Pharmacy has more than 30 years’ experience in hospital pharmacy and oncology services and is committed to delivering exceptional and quality pharmacy care for hospital patients. Slade Pharmacy delivers pharmacy management and best practice clinical services through a hospital and oncology pharmacy governance framework. Slade has multiple pharmacy locations across Australia.

For more information visit https://www.sladepharmacy.com.au/

Here’s why our people choose us:

• Purpose, at Pace:We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
• Impact, at Scale:We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.
• Connection, at Heart:Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.
• Opportunity, at Hand:We’re continually innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.

Patients are at the heart of everything we do. Our care is truly end-to-end. Our growth is fast. Our technology is cutting edge. And our social impact is global.

Visit https://icongroup.global/en/careers/our-people/stories/ to read the stories of our incredible people.

Here are just a few of the benefits you’ll enjoy at Icon Group:

• Develop your pharmacy career with us in hospital pharmacy
• Competitive remuneration and structured professional development through our National Career Pathway
• Incredible discounts and cashback on hundreds of brands through our internal Ignite! application
• Access to novated lease options via our partner RemServ
• Access to paid parental leave for permanent employees
• Resources and tools to help support and balance psychological and physical health
• Exciting internal opportunities as part of Icon's expansion

At Slade Pharmacy, we are so proud of our passionate, dedicated people and the amazing work they do.

We celebrate diversity and are committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.

We are committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.