Pharmacy Assistant

The Glen Hotel Pty; Townsville City; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Staff discounts

Career growth opportunities

Employee benefits program

Supportive team culture

Job summary

Star Pharmacy Group is seeking a part-time Pharmacy Assistant in Townsville to deliver excellent customer care and expert health & beauty product guidance. You’ll support prescription submissions, handle invoicing and stock, operate the till, and help maintain a welcoming store.

Prior pharmacy or retail experience is valued, with a friendly, customer-first attitude and clear communication. This role offers a supportive team culture, staff discounts, and growth opportunities within a national

Qualifications

• Friendly, engaging personality with a passion for customer service.
• Pharmacy or retail experience preferred but not essential.
• Strong communication and interpersonal skills.
• Professional presentation and customer-first attitude.
• Able to work efficiently in a fast-paced environment.

Responsibilities

• Provide outstanding customer service and expert advice on health and beauty products.
• Assist customers with prescription submissions to our pharmacists.
• Invoicing and stocktaking.
• Operate the point of sale and manage cash handling.
• Ensure the store remains clean, organized, and welcoming.
• Promote current sales and product offerings to customers.
• Able to work Monday- Friday (9am-5pm).

Skills

Customer service

Retail experience

Pharmacy experience

Cash handling

Education

Certificate in Community Pharmacy

Tools

MINFOS

FRED dispensing systems

Job description

Join our Star Discount Chemist Aitkenvale as an experienced Pharmacy Assistant on a part time basis - a team where your work makes a real impact!

Why You’ll Love Working With Us

We believe in offering more than just a job—when you join our team, you gain access to:

Employee Benefits Program – Stretch your pay further with exclusive perks and discounts to make life more affordable.

Career Growth Opportunities – Develop your skills with tailored training programs and advance your career.

Generous Staff Discounts – Save on a wide range of products.

Supportive Team Culture – Work with a collaborative leadership team dedicated to your success.

The Role

As a Pharmacy Assistant, you’ll be a vital part of our team, helping us deliver exceptional customer care. In this role, you’ll:

• Provide outstanding customer service and expert advice on health and beauty products.
• Assist customers with prescription submissions to our pharmacists.
• Invoicing and stocktaking
• Operate the point of sale and manage cash handling.
• Ensure the store remains clean, organized, and welcoming.
• Promote current sales and product offerings to customers.
• Able to work Monday- Friday (9am-5pm)

At Star Pharmacy Group, we’re passionate about supporting our community’s health and wellbeing. Established in 2003, Star Pharmacy Group now supports over 65 pharmacies across Australia, including Star Discount Chemist, Priceline, and independent pharmacies. For over 20 years, we’ve delivered exceptional healthcare services while fostering a supportive environment for our team to thrive.

About You

We’re looking for someone who’s enthusiastic, customer-focused, and ready to make a difference. Whether you’re an experienced Pharmacy Assistant or a retailer ready to explore a new career, we’d love to hear from you!

To succeed in this role, you’ll need

• A friendly and engaging personality with a passion for customer service.
• Previous experience in pharmacy or retail (preferred but not essential).
• Strong communication and interpersonal skills.
• A professional presentation and a customer-first attitude.
• The ability to work efficiently in a fast-paced environment

Bonus Points If You Have

• A Certificate in Community Pharmacy (I-IV).
• Experience with MINFOS or FRED dispensing systems.

What You’ll Gain

You’ll be part of a team that values your growth, wellbeing, and success. With opportunities for training, flexibility, and an environment where you’re truly supported, this is a role that’s more than just a job—it’s the next step in your career.

Screening Questions

• Do you have experience in a similar role?
• Will your commute be 20 minutes or less?
• Describe your customer service experience