Pharmacy Assistant

TerryWhite Chemmart; Newcastle-Maitland; On-site; AUD 42,000 - 54,000; Full time

Job summary

TerryWhite Chemmart Charlestown is seeking a Pharmacy Assistant to join our busy, customer‑focussed team. This role offers both part‑time and full‑time opportunities with a rotating roster, including weekends, to support our frontline health services.

You will help customers with over‑the‑counter medicines, maintain store presentation, assist with pharmacy operations and use systems confidently, while developing your skills in a supportive, caring environment.

Qualifications

• Previous retail experience and a genuine interest in healthcare.
• Have an eagerness to learn and develop your skills.
• Have strong attention to detail and a positive, team‑focused mindset.
• Enjoy helping customers and supporting your colleagues.
• Be willing to jump in and support the team picking up extra shifts or covering leave as required.

Responsibilities

• Deliver exceptional customer service and support retail sales.
• Assist customers with over‑the‑counter medicines where appropriate.
• Maintain a high standard of merchandising and store presentation.
• Support day‑to‑day pharmacy operations, including housekeeping and stock awareness.
• Use pharmacy systems and computers confidently.
• Manage multiple tasks in a busy and varied environment.
• Exercise excellent communication skills to assist customers and appropriately manage and filter enquiries.

Job description

Here at TerryWhite Chemmart, we are Dedicated to Care.

Become our next frontline healthcare superhero today.

Located in the heart of Charlestown Square, one of the largest shopping and lifestyle destinations in the Hunter Region, TerryWhite Chemmart Charlestown is a busy and customer-focused community pharmacy. Our team is passionate about delivering exceptional healthcare services, expert advice, and personalised patient care to the local community.

With a strong emphasis on professional development, collaboration, and service excellence, our pharmacy offers a dynamic and supportive environment where team members can build rewarding careers. You'll work alongside experienced healthcare professionals while helping customers achieve better health outcomes through outstanding care and service.

About the Role

This role offers both part-time and full-time opportunities with a rotating roster that includes weekend shifts. We welcome applicants of all experience levels.

As a Pharmacy Assistant, you will be one of the first points of contact for our customers, playing a key role in delivering exceptional service and creating a welcoming, professional, and positive pharmacy experience for every customer who walks through our doors

In this role, you will:

• Deliver exceptional customer service and support retail sales.
• Assist customers with over‑the‑counter medicines where appropriate.
• Maintain a high standard of merchandising and store presentation.
• Support day‑to‑day pharmacy operations, including housekeeping and stock awareness.
• Use pharmacy systems and computers confidently.
• Manage multiple tasks in a busy and varied environment.
• Exercise excellent communication skills to assist customers and appropriately manage and filter enquiries.

We pride ourselves on providing the highest level of service, and our Pharmacy Assistants are important ambassadors of our Dedicated to Care philosophy.

About You

You will:

• Previous retail experience and a genuine interest in healthcare.
• Have an eagerness to learn and develop your skills.
• Have strong attention to detail and a positive, team‑focused mindset.
• Enjoy helping customers and supporting your colleagues.
• Be willing to jump in and support the team picking up extra shifts or covering leave as required.

Why Join TerryWhite Chemmart?

TerryWhite Chemmart is one of Australia's leading pharmacy networks, with more than 600 community pharmacies, playing a vital role in frontline healthcare. We support our teams to deliver trusted health advice, professional services and personalised care that helps Australians better manage their health every day.

We proudly foster a safe, inclusive and supportive workplace and encourage applications from Aboriginal and Torres Strait Islander peoples, members of the LGBTQI+ community, and people with disabilities. If you require assistance with your application or accessing the supporting information, please feel welcome to reach out to: *******@twcmhealth.com.au

If you are looking for a workplace where people come first, your contribution matters, and your career can grow, this could be the opportunity for you.

Applicants must have the right to live and work in Australia.
Successful applicants will be contacted by phone or email.