Pharmacist - Informatics

HPS; City of Melbourne; On-site; AUD 110,000 - 150,000; Full time

Job summary

HPS is seeking a technology-focused Informatics Pharmacist to join our national Digital Systems team. You will work across pharmacy practice, operations and technology to manage and improve HPS pharmacy system applications and digital workflows, acting as a pharmacy subject matter expert to ensure safe, practical solutions aligned with regulatory requirements.

The role includes project delivery and BAU activities such as system configuration, testing, incident support, documentation and regular

Qualifications

• Pharmacy qualification with current AHPRA registration.
• Strong understanding of pharmacy practice and medication safety.
• Digital literacy and ability to learn new systems quickly.
• Experience with pharmacy informatics or health IT projects.

Responsibilities

• Support and optimise HPS pharmacy system applications.
• Translate clinical needs into system/workflow requirements.
• Configure, test and validate system changes, upgrades and new functionality.
• Deliver end-user training as part of BAU and system changes.
• Develop and maintain user guides, work instructions and training materials.
• Support digital health, automation, AI and system integration projects.
• Investigate complex system issues and coordinate resolutions with IT and vendors.
• Identify opportunities to improve medication safety, data quality, UX, and operational efficiency.

Skills

Analytical thinking

Detailed-oriented

Stakeholder collaboration

End-user training

Problem-solving

Independent work

Education

Pharmacy degree + AHPRA registration

Postgraduate qualifications in digital health

Tools

i.Pharmacy

SQL basics

Job description

Reports to: National Manager, Digital Systems

Travel: Occasional interstate travel may be required

About the role

HPS is seeking a technology-focused Informatics Pharmacist to join our national Digital Systems team.

Working across pharmacy practice, operations and technology, you will help manage and improve HPS pharmacy system applications and digital workflows. You will act as a pharmacy subject matter expert, ensuring solutions are safe, practical and aligned with operational and regulatory requirements.

The role includes project delivery and business-as-usual activities such as system configuration, testing, incident support, documentation and regular end-user training.

Key responsibilities

• Support and optimise HPS pharmacy system applications.
• Translate clinical and operational needs into clear system and workflow requirements.
• Configure, test and validate system changes, integrations, upgrades and new functionality.
• Deliver end-user training as part of BAU activities, including onboarding, refresher training and education following system changes.
• Develop and maintain user guides, work instructions, test scripts and training materials.
• Support digital health, automation, AI and system integration projects.
• Investigate complex system issues and coordinate resolution with IT teams and vendors.
• Identify opportunities to improve medication safety, data quality, user experience and operational efficiency.
• Collaborate with pharmacy teams, hospital stakeholders, corporate functions and technology partners.

About you

You are a registered pharmacist with a strong interest in digital health and using technology to improve pharmacy practice. You are analytical, detail-oriented and confident working with clinical, operational and technical stakeholders.

• Pharmacy qualification and current general registration with AHPRA.
• Strong understanding of pharmacy practice, medication safety and professional requirements.
• High level of digital literacy and the ability to learn new systems quickly.
• Strong analytical, problem-solving and attention-to-detail skills.
• Clear written and verbal communication skills, including the ability to deliver end-user training.
• Ability to document requirements, processes and system issues clearly.
• Ability to work independently, manage competing priorities and collaborate across multidisciplinary teams.
• Demonstrated interest in pharmacy informatics, digital health or technology-enabled process improvement.
• Hospital pharmacy experience and an understanding of hospital medication management workflows.
• Experience using pharmacy related information systems, particularly i.Pharmacy or other HPS pharmacy system applications.
• Experience in pharmacy informatics, digital health, system implementation or application support.
• Experience with system configuration, functional testing, regression testing or user acceptance testing.
• Experience developing training materials or delivering system training to end users.
• Familiarity with healthcare integration, data, reporting, SQL or basic programming knowledge.
• Postgraduate qualifications or professional development in digital health, health informatics or a related field.
• Influence digital pharmacy practice across a national pharmacy network.
• Work on initiatives involving AI, automation and digital medication management.
• Apply your pharmacy expertise beyond traditional pharmacy practice.
• Build specialist capability in pharmacy informatics and digital health.

Applications Close

11:59pm, Friday 11 September 2026

For a Confidential Discussion

We are committed to fostering a workplace that values diversity and inclusion. As an equal opportunity employer, we actively strive to build a gender-equitable team and cultivate a culture that embraces individuals from all walks of life. We welcome applications from candidates of diverse backgrounds, abilities, ages, and cultures (including First Nations Peoples).

Our commitment to inclusivity extends to supporting candidates with disabilities throughout the recruitment process. If you require any accommodations due to disability, please inform us by reaching out to [e-mail].

Pre-employment checks may be required and will be discussed with the successful candidate. We are unable to proceed with your application if your current visa restrictions preclude you from being able to perform the role in line with immigration laws.