Pharma QA Associate – Quality & Improvements

Health and Aged Care Professionals; Sydney; On-site; AUD 80,000 - 120,000; Full time

Job summary

Health and Aged Care Professionals in Sydney seeks a Full time Quality Assurance professional to support day-to-day activities across pharmaceutical storage and distribution operations. You will review product release, investigate excursions, and address customer complaints while contributing to continuous improvement.

The role emphasizes hands-on QA work and collaboration with internal teams and external partners, with a focus on GDP and GMP compliance and accurate documentation.

Qualifications

• Tertiary qualifications in a technical discipline, or relevant practical experience.
• Experience within pharmaceutical industry and quality management systems (GDP/GMP).
• Ability to build effective relationships across functions and adapt to changing priorities.

Responsibilities

• Review and approve product release for distribution, ensuring quality requirements are met and decisions are documented.
• Investigate temperature excursions and assess impact on product quality.
• Manage customer complaints and returned product assessments, coordinating investigations and follow-up actions.
• Prepare quality reports and performance metrics, highlighting trends, risks and improvement opportunities.
• Support quality risk assessments, deviation investigations, root cause analysis and CAPAs.
• Maintain training records and support GDP, GMP and procedural training.
• Participate in internal and external audits, support inspections and follow up on findings.
• Review customer and vendor approvals, maintain records and coordinate periodic reapprovals.
• Support change control, recall management and wider quality improvement initiatives.

Skills

Quality assurance

Quality management

Relationship building

Independent work

Education

Technical degree or equivalent

Job description

Health and Aged Care Professionals in Sydney seeks a Full time Quality Assurance professional to support day-to-day activities across pharmaceutical storage and distribution operations. You will review product release, investigate excursions, and address customer complaints while contributing to continuous improvement.

The role emphasizes hands-on QA work and collaboration with internal teams and external partners, with a focus on GDP and GMP compliance and accurate documentation.