PGA Associate

The Royal Sydney Golf Club; New South Wales; Hybrid; AUD 21,000 - 34,000; Part time

Benefits offered by this job

Daily staff meals

17.5% annual leave loading

20% retail discount

Job summary

The Royal Sydney Golf Club in NSW invites applications for a 1stYear PGA Associate to support member service on the concourse/pro-shop. You will work with the Director of Golf and the Golf Operations Manager to ensure smooth operations and exceptional member experiences.

This part-time role requires 18–25 hours per week, with shifts across weekdays and weekends from 5:30am to 7:00pm. Training through PGA Australia’s Associate Program is provided, with extensive on-site support and career

Qualifications

• Eligible to enrol in PGA Associate/Traineeship.
• Competitive playing handicap or strong golfing ability.
• Member-focused with excellence in member service.

Responsibilities

• Assist in daily sport shop operations.
• Assist with tee bookings and time sheet management.
• Golf equipment repairs.
• Facilitate retail service to members.
• Daily operational tasks including cleaning and maintenance of bag storage, cart storage and staging areas.
• Provide exemplary service to members, including listening and responding to member needs.

Skills

Golf knowledge

Member service

Organisational skills

Interpersonal skills

Communication skills

Education

PGA Associate enrollment

Job description

• Rare, fully-supported pathway into the PGA Associate Program
• Train at one of Australia's most prestigious golf clubs
• Daily staff meals, 17.5% annual leave loading, 20% retail discount

The Royal Sydney Golf Club is one of Australia’s most prestigious social and sporting institutions. As a private members’ club, it has proudly hosted world-class events, including the Australian Open on 15 occasions. Following a landmark course redevelopment the Club now showcases a fresh, innovative design that honours its original native heathland character.

We are seeking an energetic and passionate 1stYear PGA Associate to join the team in ensuring exceptional member service is delivered at all times. Working closely with the Director of Golf and the Golf Operations Manager you will assist in the smooth running of the concourse/pro-shop areas, ensuring all needs and enquiries are met.

Ideally this position is available in a Part-Time position offering 18-25 hours per week requiring availability to work during the week and on weekends between 5:30am starts to 7:00pm finishes.

Key tasks

• Assist in daily sport shop operations.

Assist with tee bookings and time sheet management.

Golf equipment repairs.

• Facilitate retail service to members.
• Daily operational tasks including but not limited to cleaning and maintenance of bag storage, cart storage and staging areas.
• Provision of exemplary service to members, including listening and responding to member needs in a professional and positive manner.
• Responsible for ensuring that members and guests adhere to dress code, mobile phone usage and guest sign-in policies.
• Complete the coursework, workbooks and practical requirements of the PGA of Australia’s 3-year Associate Program.

What you will bring

• Strong knowledge of the etiquette, rules and regulations of golf, with a genuine passion for the game.
• Eligible to enrol in, or currently enrolled in, the PGA of Australia’s Associate/Traineeship Program.
• A competitive playing handicap, or demonstrated golfing ability, is highly regarded.
• A member-focused outlook with a demonstrated passion for excellence in member service.
• Excellent organisational skills with the ability to manage multiple tasks with competing deadlines and remain composed under pressure
• Excellent interpersonal skills and a professional attitude
• Excellent verbal and written communication skills
• Ability to build and maintain effective working relationships with key staff and members

Extensive training from our resident PGA Professionals to develop the highest skills in the areas of Repairs, Fitting, Retailing and Coaching.

• Staff wellbeing program with fitness classes, golf lessons, and more.
• Daily staff meals, uniforms, and staff discounts (wine, retail, dry cleaning and more).

• Free street parking and easy access to public transport.

We foster an environment of belonging, celebrate diversity at the Club and make hiring decisions based on experience, skill and passion. We actively seek people who genuinely wish to have a positive impact on those around them.