Pet Store Sales Pro — Impactful Customer Care

PETstock Retail Pty Ltd; Gympie Regional; On-site; AUD 28,000 - 34,000; Full time

Benefits offered by this job

Mental health support programs

Wellbeing discounts

Paid parental leave

Job summary

Petstock is seeking dedicated team members in Australia to deliver exceptional customer service, educate customers on pet care, and help reach store sales goals. You will maintain appealing store presentations and stay knowledgeable about products and services to assist diverse customers and their pets.

Join a diverse, supportive team united by a love for pets, people, and the planet, with benefits across the Petstock Group and Woolworths Group.

Qualifications

• A passion for animals and providing the best customer service.
• Experience in a similar retail environment.
• Demonstrated drive to achieve and exceed sales target.
• Strong interpersonal skills with ability to build relationships and rapport with customers and the team.
• Physically fit, with ability to lift products up to 20kgs.
• Flexibility and ability to work weekends and public holidays.

Responsibilities

• Provide exceptional customer service where you and your customer will have memorable, meaningful interactions.
• Inspire and educate customers on the best care and products for their pets.
• Complete memorable sales transactions and contribute to store sales goals.
• Maintain a high standard of store presentation and ensure stock is replenished promptly.
• Keep knowledge up to date on pet care, products, and services.
• Contribute to a fun, supportive in-store culture with a safety mindset.

Job description

Petstock is seeking dedicated team members in Australia to deliver exceptional customer service, educate customers on pet care, and help reach store sales goals. You will maintain appealing store presentations and stay knowledgeable about products and services to assist diverse customers and their pets.

Join a diverse, supportive team united by a love for pets, people, and the planet, with benefits across the Petstock Group and Woolworths Group.