Pet Store Sales Associate — Customer Care & Pet Knowledge

Petstock Group; Taminda; On-site; AUD 42,000 - 52,000; Full time

Benefits offered by this job

Mental health support

Parental leave (4 weeks)

Wellbeing services with corporate tips

Discounts on Petstock products

Community involvement opportunities

Job summary

Petstock Tamworth is seeking a passionate team member to deliver outstanding customer service and assist customers with pet care and product recommendations. You will complete sales transactions, help achieve store targets, and keep the store well presented with up-to-date product knowledge.

Flexibility to work weekends/public holidays is required, and a positive attitude toward pets and people is essential in this welcoming, pet-loving team environment.

Qualifications

• Passion for animals and delivering excellent customer service.
• Experience in a similar retail environment.
• Demonstrated drive to achieve and exceed sales targets.
• Strong interpersonal skills to build relationships with customers and team.
• Physically fit with ability to lift up to 20kg.
• Flexibility to work weekends and public holidays.

Responsibilities

• Provide exceptional customer service with memorable interactions.
• Educate customers on pet care and products.
• Process sales transactions and help reach store sales goals.
• Maintain high store presentation and stock replenishment.
• Keep knowledge up-to-date on pet care, products and services.
• Contribute to a fun, supportive in-store culture.
• Foster a strong safety mindset within the team.

Skills

Customer service

Retail experience

Sales targets

Interpersonal skills

Physical fitness

Weekend availability

Job description

Petstock Tamworth is seeking a passionate team member to deliver outstanding customer service and assist customers with pet care and product recommendations. You will complete sales transactions, help achieve store targets, and keep the store well presented with up-to-date product knowledge.

Flexibility to work weekends/public holidays is required, and a positive attitude toward pets and people is essential in this welcoming, pet-loving team environment.