Pet Retail Leader — Drive Service & Growth

Petbarn; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Discounts across Petbarn and Greencro​

Novated leasing

Workplace benefits program

Employee Assistance Program

Career development opportunities

Petbarn Foundation community giving

Job summary

Petbarn Mount Gravatt in Brisbane is seeking an Assistant Store Manager to support the Store Manager in driving store performance and delivering exceptional customer service. You will lead a team, coach staff, and ensure store standards, KPI achievement and cost control in a busy pet retail environment.

You'll train and develop team members, foster a customer‑centric culture, and help maximise sales while upholding brand values.

Qualifications

• Two years’ experience in a high-volume retail environment.
• Proven leadership in retail management.

Responsibilities

• As an Assistant Store Manager, you’ll play a crucial role in supporting the Store Manager to manage and maximize the overall success of the store.
• You’ll help create a customer-centric environment, achieve sales budgets, deliver consistent store standards, and manage costs.
• Additionally, you will train and coach the store team to deliver service excellence and achieve business objectives.

Skills

Retail leadership

Team training

Customer service

Store operations

POS systems

Tools

POS systems

Job description

Petbarn Mount Gravatt in Brisbane is seeking an Assistant Store Manager to support the Store Manager in driving store performance and delivering exceptional customer service. You will lead a team, coach staff, and ensure store standards, KPI achievement and cost control in a busy pet retail environment.

You'll train and develop team members, foster a customer‑centric culture, and help maximise sales while upholding brand values.