Pet Retail Associate: Grow, Serve & Shine

Petstock (Gem) Pty Ltd; Queensland; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Team member, family & pet benefits

Mental health support services

Additional paid leave

Parental leave

Health and wellbeing discounts

Workplace banking

Job summary

Petstock (Gem) Pty Ltd is seeking an enthusiastic team member to deliver outstanding customer service for pet lovers, while providing expert advice on products and pet care. You will help customers find the right solutions and contribute to upbeat, helpful store experiences.

You will work in a friendly retail environment, supporting sales goals and stock management, with opportunities to learn and grow within the Petstock Group and Woolworths Group.

Qualifications

• Passion for animals and customer service
• Experience in a similar retail environment
• Drive to achieve and exceed sales targets
• Strong interpersonal skills to build relationships with customers and team
• Physically fit to lift up to 20kgs
• Flexibility to work weekends and public holidays

Responsibilities

• Provide exceptional customer service with memorable interactions
• Educate customers on pet care and products
• Complete sales transactions and help reach store sales goals
• Maintain high store presentation and replenish stock promptly
• Keep knowledge up to date on pet care, products and services
• Contribute to a fun, supportive in-store culture
• Maintain a strong safety mindset in the team

Job description

Petstock (Gem) Pty Ltd is seeking an enthusiastic team member to deliver outstanding customer service for pet lovers, while providing expert advice on products and pet care. You will help customers find the right solutions and contribute to upbeat, helpful store experiences.

You will work in a friendly retail environment, supporting sales goals and stock management, with opportunities to learn and grow within the Petstock Group and Woolworths Group.