Pet Retail Advisor - Exceptional Customer Experience

Petstock Tasmania; Sydney; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Family-friendly benefits

Mental health & wellbeing support

Job summary

Petstock Tasmania is seeking a motivated team member to deliver outstanding customer service in a lively pet-focused environment. You will guide customers on care and product choices, complete sales, and help maintain an engaging store presentation.

Join a diverse team with a genuine passion for pets and people, offering family-like values, great benefits, and opportunities for growth within the Petstock Group and Woolworths Group.

Qualifications

• A passion for animals and providing the best customer service.
• Ability to achieve and exceed sales targets.
• Strong interpersonal skills to build relationships with customers and team.
• Physically fit for lifting up to 20 kg and flexible for weekends/public holidays.

Responsibilities

• Provide exceptional customer service with memorable, meaningful interactions.
• Educate customers on pet care, products and services.
• Complete sales transactions and work toward store sales goals.
• Maintain high store presentation and prompt stock replenishment.
• Keep knowledge up to date on pet care and products.
• Contribute to a fun, supportive in-store culture with a strong safety mindset.

Job description

Petstock Tasmania is seeking a motivated team member to deliver outstanding customer service in a lively pet-focused environment. You will guide customers on care and product choices, complete sales, and help maintain an engaging store presentation.

Join a diverse team with a genuine passion for pets and people, offering family-like values, great benefits, and opportunities for growth within the Petstock Group and Woolworths Group.