Pet Lover Retail Sales Associate

Petstock Group; Sydney; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Mental health support

Wellbeing services

Paid parental leave

Additional paid leave (up to 2 weeks)

Health and wellness discounts

Workplace banking

Job summary

Petstock Group in Sydney is seeking a store-focused team member who loves animals and delivering great customer service. You will help customers choose the best products, handle transactions, and keep the store looking fresh and well stocked.

We value enthusiasm, reliability, and a passion for pets and people as part of our community. You’ll join a team that supports pets, people and the planet, with access to benefits and development opportunities across the group.

Qualifications

• Provide exceptional customer service to shoppers and pets.
• Engage customers with product knowledge and guidance.
• Build rapport and assist in achieving sales targets.

Responsibilities

• Provide exceptional customer service where you and your customer will have memorable, meaningful interactions.
• Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets.
• Complete memorable sales transactions, aiming to reach set store sales goals.
• Maintain a high standard of store presentation and ensure stock is displayed and replenished.
• Demonstrate initiative by keeping knowledge up to date on pet care, products, and services.
• Contribute to a fun, supportive in-store culture and a strong safety mindset.

Skills

Customer service

Retail experience

Sales oriented

Interpersonal skills

Job description

Petstock Group in Sydney is seeking a store-focused team member who loves animals and delivering great customer service. You will help customers choose the best products, handle transactions, and keep the store looking fresh and well stocked.

We value enthusiasm, reliability, and a passion for pets and people as part of our community. You’ll join a team that supports pets, people and the planet, with access to benefits and development opportunities across the group.