Pet Care Retail Specialist — Growth & Impact

Petstock Tasmania; Huonville; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Mental health support

Financial wellbeing support

Additional paid leave (2 weeks)

Paid parental leave (4 weeks)

Corporate health and wellness discount

Workplace banking access

Job summary

Petstock Tasmania is seeking a customer-focused retail team member to join a passionate environment centered on pets and people. You will provide exceptional service, educate customers on pet care, and contribute to a high-performing store culture.

Responsibilities include sales transactions, stock replenishment, maintaining store presentation, and staying updated on products and safety practices. Weekend and public holiday availability is preferred.

Qualifications

• A passion for animals and providing the best customer service.
• Experience in a similar retail environment.
• Demonstrated drive to achieve and exceed sales target.
• Strong interpersonal skills with ability to build relationships and rapport with customers and the team.
• Physically fit, with ability to lift products up to 20kgs.
• Flexibility and ability to work weekends and public holidays.

Responsibilities

• Provide exceptional customer service where you and your customer will have memorable, meaningful interactions
• Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets
• Complete memorable sales transactions, aiming to reach set store sales goals
• Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed whilst also ensuring we are replenishing our stock
• Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current
• Contribute to a fun, supportive culture instore where the team loves coming to work each and every day
• Strong safety mindset with commitment to create a culture of safety within your team

Skills

Customer service

Retail experience

Sales target drive

Interpersonal skills

Physical fitness

Weekend availability

Job description

Petstock Tasmania is seeking a customer-focused retail team member to join a passionate environment centered on pets and people. You will provide exceptional service, educate customers on pet care, and contribute to a high-performing store culture.

Responsibilities include sales transactions, stock replenishment, maintaining store presentation, and staying updated on products and safety practices. Weekend and public holiday availability is preferred.