Pet Care Retail Associate — Elevate Customer Experience

petstock; Huonville; On-site; AUD 45,000 - 58,000; Full time

Benefits offered by this job

Pet & family benefits

Mental health support

Parental leave

Additional paid leave

Wellbeing discounts

Workplace banking access

Job summary

Petstock in Australia is looking for a customer-focused team member to engage with customers and support pet care purchases. You will educate customers, process sales, and maintain store standards in a fast-paced retail environment.

Join a brand that values pets, people, and the planet, with opportunities for growth, leave benefits, and a supportive team culture. Training and safety are prioritized as part of daily tasks.

Qualifications

• Passion for animals and delivering excellent customer service.
• Experience in a similar retail environment.
• Proven ability to meet and exceed sales targets.
• Strong interpersonal skills to build relationships with customers and team.
• Physically fit to lift products up to 20kg and work weekends/public holidays.

Responsibilities

• Provide exceptional customer service and memorable interactions.
• Educate customers on pet care, products, and services.
• Complete sales transactions and strive to reach store sales goals.
• Maintain high store presentation and stock replenishment.
• Keep knowledge up to date on pet care and products.

Skills

Customer service

Retail experience

Sales targets

Interpersonal skills

Lifting up to 20kg

Job description

Petstock in Australia is looking for a customer-focused team member to engage with customers and support pet care purchases. You will educate customers, process sales, and maintain store standards in a fast-paced retail environment.

Join a brand that values pets, people, and the planet, with opportunities for growth, leave benefits, and a supportive team culture. Training and safety are prioritized as part of daily tasks.