Personal Care Worker (Home Care)

Hendercare; City of Melbourne; Hybrid; AUD 30,000 - 60,000; Part time

Job summary

A leading home care service provider is seeking a highly experienced Personal Care Worker to support NDIS participants in Melbourne's Eastern Suburbs. The role involves providing personal care, domestic assistance, and community access. Ideal candidates will have experience in complex care, strong communication skills, and the ability to handle multiple short shifts. This position offers a flexible working schedule and various employee benefits including weekly pay and support programs.

Benefits

Weekly Pay

24/7 Staff Support Line

FREE Flu Vaccinations

Employee Assistance Program (EAP)

Qualifications

• Reliable smartphone compatible with AlayaCare App for roster access.
• Current Australian Driver's Licence, own car, and comprehensive insurance.
• COVID-19 Vaccination (incl. 3rd Dose).

Responsibilities

• Maximise service recipient's independence by addressing their needs.
• Provide domestic assistance, personal care, and community access.
• Maintain calm composure in high-pressure situations.

Skills

Experience with NDIS participants

Strong communication skills

Ability to handle high-pressure situations

Education

Completed Certificate III/IV in Disability

Current First Aid (HLTAID011) & CPR (HLTAID009)

Current Manual Handling (HLTWHS005)

Tools

AlayaCare App

Smartphone (iOS 15+ or Android 9+)

Job description

HenderCare is currently seeking a highly experienced Personal Care Worker with NDIS participants to attend several homecare services throughout Melbourne's Eastern Suburbs: Mooroolbark, Croydon, etc.

About the role:

As a casual Personal Care Worker, you will aim to maximise the service recipients' independence by addressing their needs and building positive home environments and relationships with families and the community. The ideal candidate will have experience with complex care, excel in handling multiple short shifts, able to drive and attend multiple clients, ensuring consistent opportunities to make a meaningful impact on the lives we support.

Tasks and Responsibilities:

- Domestic Assistance (e.g. cleaning, mopping, vacuuming, laundry, making the bed, etc.)
- Personal Care (e.g. bathing, showering, toileting, dressing, medication management, manual handling bed transfers, etc.)
- Community Access (e.g. supporting service recipients in accessing appointments or recreational activities)

Our Ideal Candidate:

- Can work casually (able to work short 1-3 hour shifts 3-4 times per week)
- Previous experience with NDIS participants providing personal care, community access, and domestic assistance
- Must be comfortable driving suburbs and locations in description above
- Have the ability to maintain calm composure in high-pressure situations
- Have strong communication and documentation skills (progress notes, incident reporting, etc.)

Perks and Benefits:

- View and work your shifts via AlayaCare App
- Weekly Pay (every Friday)
- 24/7 Staff Support Line
- Employee Benefits & Perks Program
- FREE Flu Vaccinations for all employees
- Employee Assistance Program (EAP)

Required (Mandatory):

- Reliable smartphone compatible with AlayaCare App for roster access (iOS 15+ or Android 9+)
- Current Australian Driver's Licence, own car, and comprehensive insurance
- COVID-19 Vaccination (incl. 3rd Dose)
- Current National Police Check
- NDIS Worker Screening Check
- Working With Children Check (Employee-Type)
- Completed Certificate III/IV in Disability
- Current First Aid (HLTAID011) & CPR (HLTAID009)
- Current Manual Handling (HLTWHS005)

Welcome to HenderCare

At HenderCare, we pride ourselves on the high-quality care and support we offer to people living with a disability, people in the acute healthcare sector, children and young people, and our older Australians. Our mission is to give our all for health and community care, with our clients at the forefront of all that we do – enhancing their lives and assisting them to achieve their goals and improve their well-being.

We recognise that our greatest contribution to enhancing the lives of our clients is the investment in talented, caring, and passionate people.

So why choose HenderCare?

Make a Real Impact: Every role atHenderCare contributes to delivering meaningful, client centred care. Whether you’re working directly with clients or supporting behind the scenes, your work helps improve the lives of those we support

Grow your career: We invest in our people with structured mentoring, leadership coaching, and tailored professional development opportunities to support your career journey.

Connected, Supportive Team Culture: Join a team that values collaboration, open communication, and mutual respect. With a strong focus on wellbeing and a culture of inclusion, you’ll feel supported, heard and empowered.

Flexible Working Arrangements: We understand the importance of balance. With a variety of flexible working options and access to our office, we offer the flexibility you need to thrive professionally while maintaining personal wellbeing.

Benefits: Enjoy a competitive salary, access to our employee benefits and perks scheme (including health, fitness, and retail offers) and an amazing Employee Assistant Program to support your well-being in the role.

At HenderCare, we don’t just fill roles—we empower people to build meaningful careers. If you’re ready to make a real impact in a dynamic, purpose-driven environment, we’d love to hear from you.

Diversity, Safety and Inclusion

HenderCare is an inclusive and equal-opportunity employer and is committed to maintaining a professional and safe working environment with a zero-tolerance approach to sexual abuse, bullying, discrimination, and harassment. We value Australia's diversity and seek to improve equal and equitable opportunities for all employees and prospective candidates, regardless of race, age, gender, sex, abilities, culture, language, and socio-economic background.

We are committed to fostering a work environment that respects and pays tribute to the rich history and culture of our First Nations People. Through our combined efforts inClosing the Gap, we aim to provide valuable employment for our First Nations peoples and encourage their contribution to our workforce.

We are actively looking to fill this position and reserve the right to shortlist and interview applicants whilst this advertisement is open, therefore, we encourage you to submit your application at your earliest opportunity.

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