Personal Banker – Digital Banking & Member Experience

Australian-Military-Bank; Nowra; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Staff banking discounts

Birthday Leave

Novated leasing options

4 weeks parental leave

Referral rewards

Employee assistance program

Annual flu shot

Blood donor leave

Uniform allowance

Job summary

Australian Military Bank is seeking a Personal Banker to serve members with everyday banking needs, including savings accounts, insurances, personal loans and credit cards, while guiding them through digital banking solutions.

Role is located in Albatross and is a permanent full-time position. You will engage members, make outbound calls, and refer mortgage inquiries to specialists, helping to build trusted relationships within the Defence community.

Qualifications

• Retail banking experience is required or highly desirable.
• Demonstrated comfort with digital banking tools and services.
• Strong numeracy and accuracy in transactions.

Responsibilities

• Providing seamless end to end banking experience
• Making outbound calls to new and prospective members
• Referring mortgage enquires to our mortgage specialist
• Creating meaningful conversation with members by building trust and confidence
• Building relationships within the Defence Community
• Educating our members to adopt and use digital banking tools

Skills

Retail banking experience

Digital banking advocacy

Numeracy

Job description

Australian Military Bank is seeking a Personal Banker to serve members with everyday banking needs, including savings accounts, insurances, personal loans and credit cards, while guiding them through digital banking solutions.

Role is located in Albatross and is a permanent full-time position. You will engage members, make outbound calls, and refer mortgage inquiries to specialists, helping to build trusted relationships within the Defence community.