Personal Assistant

QBE Insurance Group; Sydney; Hybrid; AUD 85,000 - 115,000; Full time

Benefits offered by this job

Hybrid Working

Life Leave

Gender-equal flexible leave

Discounts on insurance products

Job summary

QBE Insurance Group is hiring a Personal Assistant to support two General Managers within the People function (AUSPAC). This hybrid role offers flexible working and the chance to manage complex diaries and lead meetings with senior leaders.

You will coordinate travel, meetings and events, handling confidential information with discretion while driving team effectiveness and process improvements across the function.

Qualifications

• Experience supporting senior leaders as PA or EA.
• Managing complex diaries and calendar coordination.
• Coordinating leadership team meetings and travel arrangements.
• Organising team offsites, workshops and events.
• Handling confidential information with discretion.

Responsibilities

• Managing complex and changing diaries, balancing priorities for two General Managers.
• Coordinating leadership team meetings with materials and logistics.
• Planning team offsites and events from planning to delivery.
• Providing day-to-day administrative support, travel arrangements and expenses.
• Acting as a key contact for stakeholders and supporting team priorities.
• Identifying opportunities to streamline administrative activities.

Skills

Interpersonal skills

Organisation

Communication

Autonomy

Relationship building

Stakeholder management

Job description

Hybrid role, Happy to talk flexible working

If you enjoy variety, thrive in a fast-paced environment and love bringing structure and organisation to busy teams, this could be the perfect next step in your career.

The opportunity

We are seeking a proactive and highly organised Personal Assistant to support two General Managers within our People function, supporting the AUSPAC division.

This is an opportunity to join a collaborative, high-performing team and work closely with senior leaders across a the business. You'll play an important role behind the scenes, helping leaders stay focused on strategic priorities while ensuring the smooth day-to-day operation of the function.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your new role

As a Personal Assistant, you will provide high-quality administrative and coordination support to two General Managers and their teams within the People function. Working closely with senior leaders, you will manage a variety of priorities, regularly handle sensitive and confidential information, and act as a trusted support partner across a broad range of business activities.

Key responsibilities include:

Managing complex and ever-changing diaries, balancing priorities and ensuring leaders are well prepared for meetings and commitments.

Coordinating leadership team meetings, including scheduling, preparation of materials, meeting logistics and follow-up actions.

Planning and organising team offsites, workshops and events, ensuring a seamless experience from planning through to delivery.

Providing day-to-day administrative support, including travel arrangements, expenses, correspondence and meeting coordination.

Acting as a key point of contact for internal and external stakeholders, building strong working relationships and supporting the coordination of team activities, key deliverables and business priorities.

Identifying opportunities to improve processes and streamline administrative activities to enhance team effectiveness.

About you

You can confidently manage competing priorities, anticipate what's next and handle sensitive and confidential information with discretion.

Working as part of a close-knit team, you'll help deliver a seamless experience and bring a proactive, solutions-focused approach to everything you do.

Other key attributes that will help you succeed include:

Strong interpersonal, communication and relationship-building skills.

Ability to work autonomously, exercise sound judgement and manage competing priorities.

Excellent organisational and administrative skills with strong attention to detail.

A proactive, flexible approach and confidence supporting senior stakeholders.

Strong ownership, accountability and commitment to delivering high-quality outcomes.

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
• Life Leave, supporting the life events we all experience, leaving your annual leave for rest
• 18 weeks’ gender-equal flexible leave for all new parents, including paid super
• A range of discounts on insurance products, car hire, hotels, goods and services

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program

Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion

Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at ***********@qbe.com