Perishables Export Specialist

DHL Germany; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

A leading logistics company is seeking a Perishables Export Specialist for their Melbourne Airport office. The role involves managing export documentation, coordinating pickups, and ensuring customer satisfaction in freight forwarding. Applicants should have CargoWise experience and strong knowledge of export operations. Join a friendly team offering competitive rates and career development opportunities.

Benefits

Discounts on health insurance

Discounts on flights

Discounts on car hire

Discounts on hotel accommodation

Qualifications

• Minimum one year of experience in shipping/international freight forwarding.
• Dangerous Goods Accreditation is highly regarded.

Responsibilities

• Manage processes and distribute documentation in shipping.
• Ensure customer requirements and documentation are completed timely.
• Maintain relationships with suppliers and resolve performance issues.

Skills

CargoWise system experience

Knowledge of AFR/OFR Export Operations

Knowledge of Freight Forwarding and Logistics

Attention to detail

Strong communication skills

Adaptability

Ability to work independently

Team player

Job description

We currently have a vacancy for a Perishables Export Specialist in our Perishables team based in our Melbourne Airport office.

DHL Global Forwarding (Australia) Pty Ltd is a global leader in the Freight Forwarding industry. At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent from around the world. We provide both challenge and opportunity for personal and professional development. We recognize the unique contributions you bring to our business, and together we share the pride of building the logistics company for the world.

Overall Role Purpose:

The Perishables Export Specialist is responsible for:

• Managing processes, handling, and distributing all required documentation in the shipping area
• Coordinating pickup arrangements
• Ensuring customer requirements are met and all required documentation is completed in a timely and efficient manner

Key Accountabilities:

• Creates/confirms transport orders to ensure pickup of the shipment at origin
• Performs booking and booking optimization
• Prepares, controls, and distributes all required export documents to counterparts (carrier, consignee, supplier, etc.)
• Checks responses from counterparts and finalizes validation of required documents
• Follows up on shipment status in the export area, identifies incidents, and ensures resolution of incidents
• Supports Customer Service in incident and exception management resolution
• Maintains excellent relationships with suppliers
• Identifies performance issues of suppliers and proposes solutions to improve or correct performance
• Performs IT system-related tasks to provide up-to-date information on shipments

Skills / Qualifications:

• CargoWise system experience required
• Extensive knowledge of AFR/OFR Export Operations
• Minimum one (1) year previous experience in shipping/international freight forwarding industry in airfreight and/or ocean freight operational roles (advantageous)
• Sound knowledge of Freight Forwarding and Logistics in general
• Dangerous Goods Accreditation (highly regarded)
• Results & outcome driven
• Ability to work independently
• Follow origin & destination government requirements
• Adaptable to daily changes due to customer & airline requests
• High reliability and attention to detail
• Team player with a positive, can-do attitude
• Strong communication and administrative skills

Why DHL?

Besides a competitive hourly rate, we offer a positive and friendly team environment, opportunities for cross-training and career progression, and employee benefits such as discounts on health insurance, flights, car hire, and hotel accommodation. Join us and work with passionate people committed to delivering the best proactive service for our clients!

Excellence. Simply. Delivered.

If you believe this role is for you, we’d love to hear from you right away.

APPLY NOW!